Meredith Gwennap
Urbandale,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Store Manager
Signet Jewelers Inc.
08.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased accuracy in payroll processing by diligently verifying timesheets, calculating overtime pay, and resolving discrepancies before submission to payroll provider.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Assistant Store Manager
Signet Jewelers Inc.
03.2019 - 08.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Managed payroll functions to ensure timely and accurate compensation for all employees.
Full Time Jewelry Sales
Signet Jewelers Inc.
11.2018 - 03.2019
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Collaborated with fellow sales associates to achieve team sales goals consistently each month.
Education
High School Diploma -
Johnston High School
05.2016
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Team Leadership
- Verbal and written communication
- Collaboration and Teamwork
Timeline
Store Manager
Signet Jewelers Inc.
08.2022 - Current
Assistant Store Manager
Signet Jewelers Inc.
03.2019 - 08.2022
Full Time Jewelry Sales
Signet Jewelers Inc.
11.2018 - 03.2019
High School Diploma -
Johnston High School
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