Meredith Herrera
Wichita Falls,TX
Summary
Dynamic Therapeutic Program Coordinator at North Texas State Hospital, adept at enhancing patient engagement through personalized treatment plans and strategic program optimization. Demonstrated expertise in HIPAA compliance and interdepartmental coordination, fostering collaborative environments that empower clients. Proven problem-solver with a proactive mindset, dedicated to improving patient outcomes and maintaining meticulous documentation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Therapeutic Program Coordinator
North Texas State Hospital
01.2010 - 12.2024
- Enhanced patient well-being by developing personalized therapeutic programs based on individual needs and goals.
- Improved patient engagement in therapy sessions by incorporating relevant activities and materials tailored to their interests.
- Maintained detailed documentation of patient progress, treatment plans, and session notes adhering to regulatory requirements and best practices.
- Monitored patient progress closely, adjusting treatment strategies as needed for optimal outcomes.
- Evaluated effectiveness of implemented therapeutic approaches recommending changes when necessary.
- Maintained strict confidentiality of patient information adhering to HIPAA guidelines and organizational policies.
- Collaborated with interdisciplinary team members to create comprehensive care plans, ensuring effective communication and coordination of services.
- Participated in regular staff meetings discussing client progress updates adapting care plans accordingly.
- Documented patient information, treatment plans, and patient responses.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Tracked progress according to goals for interventions.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
- Maintained client confidentiality to protect patient privacy.
- Performed assessments to evaluate clients' mental health status, needs and goals.
- Documented client progress to track effectiveness and inform future treatment plans.
- Supported clients in developing coping skills to help patients manage life challenges and difficulties.
- Developed treatment plans to outline steps necessary for clients to achieve goals.
- Worked with interdisciplinary treatment team to develop treatment plans.
- Conducted follow-up assessments to monitor clients' progress and adjust treatment plans as necessary.
- Worked with clinical psychiatrist and primary care physician to review patient progress and update treatment plans.
Health Information Management Coordinator
North Texas State Hospital
01.2003 - 12.2009
- Implemented efficient workflow systems to expedite the processing of medical records requests, reducing wait times for patients and providers.
- Coordinated responses to external audit inquiries, demonstrating adherence to established standards and regulatory requirements within the organization''s HIM procedures.
- Ensured compliance with HIPAA regulations by implementing strict privacy policies and confidentiality protocols for patient information.
- Developed and implemented a comprehensive record retention policy, ensuring the proper storage and disposal of sensitive patient information.
- Streamlined information flow for faster decision-making by organizing and maintaining health record databases.
- Conducted thorough audits of health records to identify discrepancies and ensure complete documentation for regulatory compliance.
- Improved interdepartmental communication by facilitating regular meetings between HIM team members and other departments.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Upheld HIPAA regulations and standards for protecting patient information.
- Secured confidential patient information from unauthorized access.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
Education
Midwestern State University
Wichita Falls, TXSkills
- Program management
- Office administration
- Proactive mindset
- Strategic planning
- Program optimization
- Process improvements
- Project management
- Report generation
- Training coordination
- Project coordination
- Generating schedules
- Scheduling proficiency
- Referral coordination
- Eligibility determination
- Resource management
- Data management
- Community building
- Attention to detail
- Problem-solving
- Active listening
- Decision-making
- Critical thinking
- Dependability and cooperation
- Multitasking
- Program improvements
- Interdepartmental coordination
- Program scheduling
- Team building
- Program guidelines adherence
- Educational program planning
- Task delegation
Certification
Certified Clinician Workstation Trainer
Timeline
Therapeutic Program Coordinator
North Texas State Hospital
01.2010 - 12.2024
Health Information Management Coordinator
North Texas State Hospital
01.2003 - 12.2009
Midwestern State University
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