Resourceful and personable Lead Post Adoption Services Coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment. Results-driven Service Coordinator with solid background in coordinating and managing service operations. Possessing proven track record in effective scheduling, dispatching personnel and managing inventory for optimal performance and customer satisfaction. Highly organized, team-oriented professional with exceptional communication skills.
Work History
Kinship Supervisor
2 Years 3 Months
EMPOWER | 05.2024 - Current
Supervised daily operations, ensuring adherence to safety protocols and operational standards.
Trained and mentored team members on best practices and efficiency techniques.
Conducted performance evaluations, fostering continuous improvement among staff.
Streamlined workflows to enhance productivity and reduce waste in processes.
Lead Post Adoption Services Coordinator
12 Years 3 Months
CK Family Services | 05.2014 - Current
Established parental eligibility through frequent meetings and reviewing information.
Monitored program performance and outcomes for successful delivery of services.
Collaborated with community members to develop and implement service initiatives.
Partnered with local organizations to expand access to social and community services.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Participated in community events to promote services and engage with public.
Provided leadership, guidance and support to staff members.
Case Manager
2 Years 1 Month
ACH | 04.2012 - 05.2014
Provided in-home training and support to foster parents during monthly meetings to help mitigate problems arising from child behavior.
Completed regular visitations to check on children, families and home environments.
Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
Social Services Worker
6 Years 5 Months
The Bair Foundation | 09.2004 - 02.2011
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Checked with newly placed children frequently to support comprehensive success and assimilation.
Attended proceedings and testified for multiple reunification and permanent placement cases.
Created and updated systems of organization for case service plans and court reports.
Education
Bachelor of Science - Counseling
Texas A&M University - Commerce | Commerce, TX | 12-2002
Patient Service Coordinator/HHA Supervisor at Trinit Home Health and HospicePatient Service Coordinator/HHA Supervisor at Trinit Home Health and Hospice