Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MEREDITH LEBEAU

Charlestown,RI

Summary

Highly motivated and upbeat individual Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate/ Member of Managment

Ecco
08.2019 - Current
  • Supported store assistant and general manager in office organization, scheduling, overseeing employees, training, ordering supplies and stocking.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Sought ways to improve processes and services provided.
  • Trained new personnel regarding company operations, policies and services.

Barista/Social Media Manager

Higher Grounds Community Coffee House
11.2022 - 09.2023
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Customer Care Representative

MTM
10.2022 - 12.2022
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Navigated multiple computer systems and applications to find information.
  • Communicated with clients regarding account services, statements, and balances.

Education

BA - Psychology

Rhode Island College
Providence, RI
06.2021

Skills

  • Organized
  • Fast learner
  • Excellent communication skills
  • Technologically savvy
  • Reliable
  • Honest and ethical
  • Attention to detail

Certification

"2000 Mile Hiker" certification: Granted to an individual who has completed the entire 2,200 mile pilgrimage from Georgia to Maine completing the Appalachian Trail.

Timeline

Barista/Social Media Manager

Higher Grounds Community Coffee House
11.2022 - 09.2023

Customer Care Representative

MTM
10.2022 - 12.2022

Sales Associate/ Member of Managment

Ecco
08.2019 - Current

BA - Psychology

Rhode Island College

"2000 Mile Hiker" certification: Granted to an individual who has completed the entire 2,200 mile pilgrimage from Georgia to Maine completing the Appalachian Trail.

MEREDITH LEBEAU