Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meredith Murphy

Milwaukee,WI

Summary

Experienced in managing client interactions and providing exceptional customer service in various settings. Demonstrated ability to efficiently handle scheduling, routing, and logistical challenges while maintaining attention to detail. Proven track record of adhering to safety protocols and regulations, ensuring a secure environment for clients and colleagues alike. Strong communication skills foster positive relationships with clients, contributing to high satisfaction levels.

Customer-oriented driver offers several years of experience in environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Willing to learn anything and a fast learner.

Overview

7
7
years of professional experience

Work History

Driver

MKE/ Dousman Transport
Waukesha, WI
09.2021 - Current

Pick at different locations and drop off. Know the roads and routes. Be attentive to the clients and other things. Read maps and directions. Route the routes. Talk to the clients. Be friendly and respectful. Among other things.

  • Participated in training sessions regarding safe driving practices and defensive driving techniques.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Managed time efficiently when making multiple stops along designated routes.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Inspected vehicles for mechanical items and safety issues prior to operating them.
  • Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
  • Assisted passengers with loading and unloading their luggage.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
  • Adhered to company policies and procedures related to safety and security standards.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Adhered to traffic laws and regulations to prevent accidents.
  • Utilized GPS and maps for efficient route planning.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Managed time effectively to meet tight delivery deadlines.
  • Achieved consistently high customer scores due to exceptional service.

Paraprofessional

Waukesha School District
Waukesha, WI
11.2020 - 07.2022

Work with students one on one. Teach them. Help them when needed. And so much more.

  • Developed creative learning activities that engage all types of learners.
  • Utilized effective communication strategies when interacting with diverse populations.
  • Assisted in the implementation of educational programs for special needs children.
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Collaborated with special education staff to develop Individualized Education Plans.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Conducted one-on-one tutoring sessions with struggling students when needed.
  • Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
  • Provided guidance to students in the classroom setting.
  • Assisted teachers with planning and preparing lessons for students.
  • Monitored student progress and provided feedback to teachers and parents.
  • Attended professional development workshops related to job responsibilities.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Supervised small groups of students during instruction time.
  • Helped implement behavior management strategies for individual students.
  • Assisted children at stations during small-group learning periods.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Supplied one-on-one attention to each student during group activities.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Supported students throughout academic instruction and assignments.
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Applied positive reinforcement to redirect negative behaviors.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Communicated and collaborated well with educators from various grade levels.
  • Recorded and maintained accurate student records and progress reports.
  • Handled clerical duties, managed classrooms, and coordinated documents for teachers.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Conducted reading and math interventions under the supervision of a certified teacher.
  • Supported classroom teacher with daily instruction and management of student activities.
  • Monitored student progress and provided feedback to lead teacher.
  • Prepared classroom materials and educational resources for daily lessons.
  • Contributed to a safe and inclusive learning environment for all students.
  • Facilitated small group learning sessions to reinforce lesson objectives.
  • Assisted students with special needs in completing tasks and understanding material.
  • Supervised students during non-instructional times, including lunch and recess.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Offered students personalized educational, behavioral, and emotional support.
  • Provided clerical support to teachers, such as photocopying and organizing materials.
  • Arranged lesson outlines and individual plans according to course syllabus and district requirements.
  • Organized and labeled student materials when setting up classrooms.
  • Instructed students on usage and care of equipment to prevent injuries.
  • Planned and supervised games and other recreational activities for students.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Taught daily life skills and behaviors to students to build practical knowledge.

Assistant Food Service Manager

Kwik Trip
Wales, WI
12.2018 - 01.2022
  • Coordinated with vendors for efficient supply chain management.
  • Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
  • Scheduled daily deliveries of fresh ingredients from vendors.

cooking chicken and order taking. Keeping g food out.

  • Collaborated with other departments within the organization regarding food service needs.
  • Provided guidance to employees on proper customer service techniques and procedures.
  • Resolved customer complaints promptly and professionally in a courteous manner.
  • Inspected kitchen equipment regularly for functionality and cleanliness.
  • Ensured that all kitchen equipment was properly maintained and serviced regularly.
  • Monitored food preparation activities to ensure adherence to safety standards and regulations.
  • Maintained accurate records of inventory levels, ordering supplies as needed.
  • Resolved customer complaints in a professional manner.
  • Performed regular inspections of the facility's sanitation practices and facilities.
  • Managed cash registers during peak hours ensuring accuracy of transactions.
  • Responded to customer concerns efficiently, accurately and with detailed information.
  • Adhered to company food, safety, quality and sanitation policies.
  • Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Hired and trained new food service personnel to maintain high productivity levels of staff.
  • Served customers by phone to take orders and answer product or service questions.
  • Managed inventory and rotated food products in storage to avoid spoilage and waste.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.
  • Trained new employees on restaurant policies, procedures, and customer service standards.
  • Rotated and replenished products in display cases.
  • Fostered a positive working environment, encouraging teamwork and employee engagement.
  • Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
  • Managed inventory levels, ordering supplies as needed to maintain stock.
  • Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.

Education

Associate Degree - Bible Studies

Ethnos 360
Waukesha, WI
12-1999

Skills

Order taking Scheduling, routing, billing just about anything

  • Route planning
  • Defensive driving
  • Customer service
  • Time management
  • GPS navigation
  • Safety compliance
  • Emergency handling
  • Communication skills
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Client relations
  • Valid Driver's license
  • Patience and tact
  • CDL license
  • Processes and procedures
  • Safety management
  • Friendly and outgoing
  • Punctuality
  • Safety protocols
  • Punctual and reliable
  • Route management
  • Conflict resolution
  • Inclement weather driving
  • Verbal and written communication
  • Problem-solving
  • Passenger assistance
  • Passenger guidance
  • Transportation
  • Vehicle inspections
  • Customer rapport
  • Team building
  • Strategic planning
  • Flexible schedule
  • Appointment scheduling
  • Confidentiality
  • Clean driving record

Timeline

Driver

MKE/ Dousman Transport
09.2021 - Current

Paraprofessional

Waukesha School District
11.2020 - 07.2022

Assistant Food Service Manager

Kwik Trip
12.2018 - 01.2022

Associate Degree - Bible Studies

Ethnos 360
Meredith Murphy