Meredith Patoray
Outback Steakhouse
Davenport,FL
12
years of professional experience
Adaptable individual with a versatile background in customer-facing roles. Recognized for strong problem-solving skills and attention to detail, ready to leverage expertise to elevate customer experiences and operational efficiency.
Work History
Waitress/bartender
2 Years 9 Months- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Processed orders accurately and promptly using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu items and service standards.
- Handled cash transactions and balanced cash drawer at end of shifts.
- Resolved customer complaints effectively, maintaining positive relationships with guests.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Lead Keyholder
4 Years 3 Months- Led team in achieving sales targets through effective merchandise presentation and customer engagement.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Managed inventory levels to ensure product availability while minimizing excess stock.
- Implemented visual merchandising strategies that enhanced store aesthetics and improved customer experience.
- Assisted in executing promotional campaigns, resulting in increased foot traffic and sales performance.
- Analyzed sales data to identify trends, adjusting strategies to maximize revenue opportunities.
- Ensured compliance with company policies regarding cash handling and loss prevention measures.
- Opened inventory boxes and restocked shelves.
- Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
- Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
- Trained and mentored new employees.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
- Identified potential upsell opportunities by monitoring customer needs closely as they browsed available products.
- Managed inventory effectively, ensuring optimal stock levels for high-demand products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through product knowledge and persuasive communication skills.
- Implemented loss prevention measures that significantly reduced instances of theft within the store location.
- Led weekly staff meetings to discuss store performance metrics, review progress towards goals, and address any areas requiring improvement.
- Submitted reports to senior management to aid in business decision-making and planning.
- Facilitated successful promotional events that generated increased foot traffic and boosted overall sales volume.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed store personnel by delegating tasks and supervising daily operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Successfully drove new product lines to increase annual profits by Number%.
Sales Associate/ Front Desk
11 Years 3 Months- Answered phone calls and helped schedule appointments.
- Contacted insurance companies to have insurance verified.
- Assisted customers in selecting eyewear, enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Educated clients on lens options and eye care, fostering informed purchase decisions.
- Processed transactions accurately, maintaining financial integrity during daily operations.
- Implemented promotional displays to drive sales and enhance visual merchandising strategies.
- Resolved customer inquiries and complaints efficiently, promoting brand loyalty and satisfaction.
- Collaborated with management to develop strategies for improving store performance metrics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
Education
High School Diploma
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Order taking
Attention to detail
Cash handling
Payment processing
Order accuracy
Timeline
Waitress/bartender
Outback Steakhouse
11.2023 - CurrentRead More
Sales Lead Keyholder
The Children’s Place
01.2022 - 04.2026Read More
Sales Associate/ Front Desk
Americas Best Contacts And Eyeclasses
03.2014 - 06.2025Read More
Ridgefield Memorial Highschool
High School Diploma
Read More