Meredith Ruiz Avila
San Antonio
Summary
Auto claims adjuster with foundational experience supporting the claims process from first notice of loss through resolution. Knowledgeable in policy review, damage assessment, documentation, and customer communication. Strong attention to detail, eager to learn, and committed to providing accurate, timely, and customer-focused claim support.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Auto Claims Adjuster
USAA
San Antonio
02.2024 - Current
- Evaluated auto claims to ensure compliance with company policies and procedures.
- Investigated accident details by interviewing involved parties and gathering evidence.
- Determined liability based on facts gathered from investigations.
- Assisted in training new team members on claims processing procedures and tools.
- Y-cord champion
- Mentor
Personal Shopper
Walmart
San Antonio
10.2020 - 07.2024
- Maintained knowledge of current promotions and sales to inform shopping choices.
- Monitored inventory levels to ensure product availability for shoppers.
- Trained new team members on customer service best practices and store policies.
- Collaborated with store staff to locate items and resolve customer inquiries.
Education
BBA - Cyber Security
The University of Texas At San Antonio
San Antonio, TX 08.2020 - 12.2024
Skills
- Claims evaluation
- Liability determination
- Claims processing
- Mentorship skills
- Claims handling
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Texas Property and Casualty Adjuster Certification
Timeline
Auto Claims Adjuster
USAA
02.2024 - Current
Personal Shopper
Walmart
10.2020 - 07.2024
BBA - Cyber Security
The University of Texas At San Antonio
08.2020 - 12.2024