Committed, goal driven and focused on patient/customer relationships with a history of exceeding company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient/customer a positive and memorable experience. Driven business owner, Territory Manager and Dental Hygienist with 23+ years' expertise with developing strong relationships, growing business and extremely adaptable in obtaining goals. Seeking to leverage experience to take next career step with a growing career.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Lead Registered Dental Hygienist
Heartland Dental
Saint Charles, MO
03.2022 - Current
Collaborated with other healthcare professionals regarding patient care planning.
Maintained accurate records of patient treatment plans using electronic medical records software.
Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
Recognized by management for providing exceptional customer service.
Developed strategies for improving office efficiency; implemented workflow changes as needed.
Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
Kept up-to-date on advances in dentistry by attending seminars and conferences.
Performed patient examinations, charted dental history and developed treatment plans.
Developed long-term relationships with patients through excellent customer service skills.
Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
Completed basic and specialized dental procedures across diverse client base.
Delivered compassionate care and calmed anxious patients.
Consulted patients to explain treatment plan details and information about upcoming dental procedures.
Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
Prioritized and organized tasks to efficiently accomplish service goals.
Dental Hygienist
Family Dental
Fenton, MO
05.2002 - 09.2024
Performed periodontal charting to record the condition of patients' gums.
Performed root planing procedures to remove plaque from below the gum line.
Cleaned and polished removable dentures, brackets, wires and other appliances.
Took medical and dental history and recorded vital signs of patients.
Instructed patients in brushing and flossing techniques to maintain optimal oral health.
Exposed dental diagnostic x-rays.
Studied new and advanced dental hygiene methods and technology by completing continuing education coursework.
Accurately collected and recorded patient medical and dental histories.
Developed treatment plans based on diagnosis and discussed with dentists.
Instructed patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
Ordered supplies needed for daily operations within budgetary guidelines.
Collaborated with other healthcare professionals regarding patient care planning.
Educated patients about good nutrition for maintaining healthy teeth and gums.
Maintained accurate records of patient treatment plans using electronic medical records software.
Removed plaque and tartar from teeth using hand and mechanical scaler tools.
Counseled patients on smoking cessation strategies for improved oral health outcomes.
Provided patient education on proper oral hygiene techniques and preventive dental care.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Photographer/Owner
Meredith Struebing Photography
Saint Charles, MO
03.2010 - 01.2023
Collaborated with clients to plan shoots and boost satisfaction with photos.
Deliver quality products within deadlines established by clientele.
Coordinated and completed photoshoots for individuals, families and small groups.
Create portfolios for clients to showcase work.
Tracked studio inventories and ordered new supplies when needed.
Train assistants on proper use of photography equipment and techniques used in the industry.
Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
Explained price and package details to customers.
Attend workshops or seminars related to photography techniques and technology advancements.
Consult with clients to understand their needs and preferences for a photo shoot.
Manage budgets related to purchasing supplies needed for each shoot.
Collaborated with others to discuss new opportunities.
Monitored progress by establishing plans, budgets and measuring results.
Implemented campaigns and promotions to help with developing goods and services.
Developed strategic plans to increase profitability and efficiency.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Developed and implemented successful sales strategies to meet business goals.
Implemented successful business strategies to increase revenue and target new markets.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Dental Hygienist
Woodlawn Dental Gallery
O'Fallon, MO
08.2018 - 05.2022
Performed periodontal charting to record the condition of patients' gums.
Performed root planing procedures to remove plaque from below the gum line.
Took medical and dental history and recorded vital signs of patients.
Accurately collected and recorded patient medical and dental histories.
Provided patient education on proper oral hygiene techniques and preventive dental care.
Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
Took dental images and X-rays to identify areas of concern and presented to dentists for review.
Administered local anesthetics prior to dental treatments when necessary.
Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities.
Territory Manager
Bayer
New York, NY
09.2006 - 05.2010
Developed solid connections with customers to promote products.
Provided product demonstrations, training and technical support for customers.
Prepared monthly reports detailing sales activities and performance metrics.
Developed and implemented strategies to increase sales in assigned territory.
Coordinated trade shows and other promotional events to raise brand awareness in the territory.
Worked closely with existing accounts to grow market share.
Developed and maintained relationships with key decision makers in the medical device industry.
Scheduled appointments with medical professionals to sell specific products.
Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales.
Strengthened branding initiatives by coordinating annual events to maximize outreach.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Science - Dental Hygiene
UMKC School of Dentistry
Kansas City, MO
05-2002
Some College (No Degree) - Dental Prerequisites
University of Central Missouri
Warrensburg, MO
Skills
Anesthetic Administration
Chronic Disease Management
Treatment Planning
Periodontal Treatment
Patient Management
Sales Strategy Development
Business Growth Management
Team Member Motivation
Effective Customer Communication
Account Management
Customer Relationships
Excellent Communication
Customer Service
Relationship Building and Management
Relationship Building
Customer Education and Consulting
New Business Development
Product Expertise
Schedule Management
Time Management
Customer Relationship Management
Team Leadership
Strategic Planning
Deadline Management
Analytical Problem Solving
Client Relationships
Business Growth and Retention
Planning and Execution
Business Development
Project Management
Negotiation
Business Marketing
Opportunity Identification
Certification
Licensed Dental Hygienist in Missouri.
BLS and CPR Certified.
Certified and in Infiltration, Block and Nitrous Oxide implementation.