Meriam Akrour
Boston,MA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Teacher's Assistant
The Learning Circle Daycare And Preschool
2022.04 - 2023.10
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
Front Desk Agent
Signature Flight Support
2021.10 - 2022.04
- Maintained flight logs on incoming and outgoing flights and individual flights.
- Adhered to safety procedures when managing logistics for pilot and ground crew.
- Created and implemented filing and organization practices for documents, reports and calendars.
- Conducted departure and arrival briefings.
Vaccination Assistant
Cataldo Ambulance
2021.02 - 2021.06
- Inspected project sites to monitor progress and adherence to design specifications, safety protocols and state sanitation standards.
- Planned field surveys to locate new sites.
- Attended seminars and trainings offered by company to build knowledge and improve skills.
Passenger Service Agent
Sky Handling
2019.07 - 2020.03
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
Education
No Degree - Nursing
Bunker Hill Community College
Charlestown, MA05.2025
High School Diploma -
Excel Academy Charter High School
East Boston, MA06.2019
Skills
- Safety Guidelines
- Attendance Tracking
- Clerical Support
- Material Preparation
- Discussion Facilitation
- Activity Implementation
- Progress Monitoring
Timeline
Teacher's Assistant
The Learning Circle Daycare And Preschool
2022.04 - 2023.10
Front Desk Agent
Signature Flight Support
2021.10 - 2022.04
Vaccination Assistant
Cataldo Ambulance
2021.02 - 2021.06
Passenger Service Agent
Sky Handling
2019.07 - 2020.03
No Degree - Nursing
Bunker Hill Community College
High School Diploma -
Excel Academy Charter High School
Similar Profiles
Sierra FunkhouserSierra Funkhouser
Infant Teacher at Learning Journey Daycare And PreschoolInfant Teacher at Learning Journey Daycare And Preschool
Pamela FernandezPamela Fernandez
School Registered Nurse at Daycare/ Preschool Little Bears DaycareSchool Registered Nurse at Daycare/ Preschool Little Bears Daycare
Sandra BehringerSandra Behringer
Early Childhood Educator at Children's Circle Daycare SocietyEarly Childhood Educator at Children's Circle Daycare Society