Meriangely De Jesus Gonzalez
Mascotte,FL
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
16
16
years of professional experience
Work History
Commercial Cleaner
System One Services, INC
Republic, MO
11.2024 - Current
- Operated industrial cleaning equipment to ensure optimal sanitation in commercial spaces.
- Collaborated with team members to maintain high standards of cleanliness and safety compliance.
- Developed cleaning schedules tailored to client needs, improving service delivery and satisfaction.
- Monitored inventory levels of cleaning supplies and reordered as necessary to prevent shortages.
- Conducted quality inspections of cleaned areas, ensuring adherence to company standards and procedures.
- Trained new staff on proper cleaning techniques and safety protocols to enhance team efficiency.
Customer Service
Florida Games
Orlando, FL
07.2017 - Current
- Developed loyal customer base by providing excellent customer service.
- Assisted clients with the rules for the games, demonstrating exceptional customer service skills.
- Provided exceptional customer service, resolving issues quickly and effectively.
- Provided top-notch customer service to get back to the hotel.
- Collaborated with other areas to provide quality, seamless customer service.
- Maintained on-stage Disney guides presence to provide excellent customer service.
Overnight Stocker
Walmart
Clermont, FL
09.2016 - 07.2017
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management, performing accurate stock counts and restocking as needed.
- Collaborated with team members to maintain cleanliness and safety standards in the stockroom.
- Monitored product expiration dates, reducing waste through timely rotation of perishable items.
Data Entry Clerk
First Bank Insurance, INC
San Juan, PR
01.2010 - 12.2015
- Maintained data integrity by verifying and correcting discrepancies in financial records.
- Processed high volumes of insurance claims with accuracy and efficiency.
- Utilized advanced spreadsheet functions to streamline data entry tasks.
- Conducted regular audits to ensure compliance with company policies and data standards.
- Collaborated with cross-functional teams to support project deadlines and deliverables.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Education
Associate of Applied Business - Accounting And Finance
Gabriela Mistral High School
San Juan, PR05-2007
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Customer service
- Active listening
- Customer relations
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
- Client relations
- Payment processing
- Customer satisfaction measurement
- Follow-up skills
- Documentation
- Data collection
- Quality control
- Clerical support
- Filing
- Retail store support
Languages
Spanish
Native or Bilingual
Timeline
Commercial Cleaner
System One Services, INC
11.2024 - Current
Customer Service
Florida Games
07.2017 - Current
Overnight Stocker
Walmart
09.2016 - 07.2017
Data Entry Clerk
First Bank Insurance, INC
01.2010 - 12.2015
Associate of Applied Business - Accounting And Finance
Gabriela Mistral High School