Summary
Overview
Work History
Education
Skills
Timeline
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Meridian Hamblin

Rexburg,ID

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

WALMART, Walmart
Evanston, WY
10.2024 - Current
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries via phone, email, and chat.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Replenished inventory with focus on addressing customer needs.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.

Lifeguard

Grand Valley Recreation Center
Parachute, CO
08.2020 - 08.2021
  • Observed sections of assigned water zone of responsibility.
  • Educated patrons about safe swimming practices through public announcements.
  • Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
  • Provided first aid care to injured patrons before paramedics arrived on scene.
  • Performed emergency rescues when necessary.

Kitchen Staff Member

Little Caesars Pizza
Rifle, CO
07.2019 - 05.2020
  • Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
  • Maintained cleanliness and organization of kitchen equipment and utensils.
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed recipes and customer requests to prepare meals.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes.

Education

Some College (No Degree) -

Brigham Young University Idaho
Rexburg, ID

Skills

  • Problem solving
  • Team collaboration
  • Time management
  • Customer service orientation
  • Multitasking and organization
  • Phone etiquette
  • Money handling
  • Customer needs assessments

Timeline

Customer Service Representative

WALMART, Walmart
10.2024 - Current

Lifeguard

Grand Valley Recreation Center
08.2020 - 08.2021

Kitchen Staff Member

Little Caesars Pizza
07.2019 - 05.2020

Some College (No Degree) -

Brigham Young University Idaho
Meridian Hamblin