Meridian'belle Shorts
Bakersfield,CA
Summary
Compassionate professional with experience in case management, community resource coordination, and person-centered planning. Skilled in conducting assessments, facilitating planning meetings, and connecting clients with vital resources. Passionate about improving client outcomes through effective advocacy and collaboration with interdisciplinary teams.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Service Coordinator/Case Management
Kern Regional Center
Bakersfield, CA
06.2026 - Current
- Coordinate and manage an assigned caseload by assessing client needs and developing individualized service plans.
- Conduct person-centered planning meetings with individuals, families, and interdisciplinary team members.
- Connect individuals and families with community resources, educational programs, and support services.
- Advocate for clients to ensure access to appropriate services that promote independence, health, and quality of life.
- Complete assessments, prepare reports, and maintain confidential client records.
- Maintain accurate and timely case documentation while ensuring compliance with state regulations and agency policies.
Customer Relations Representative
Williams Sonoma Inc
San Francisco, California
04.2020 - 09.2024
- Provided tailored service to diverse clients through phone and online channels, enhancing customer satisfaction.
- Addressed complex customer concerns with patience and professionalism, resulting in improved customer retention.
- Maintained accurate documentation while meeting service, metric, and performance goals.
- Collaborated with logistics and IT teams to streamline service delivery processes, ensuring timely resolution of customer issues.
Sonographer Intern
Clinica La Victoria
Bakersfield, California
01.2022 - 07.2024
- Supported healthcare professionals with patient preparation and care coordination.
- Facilitated patient comfort and understanding during clinical procedures.
- Maintained electronic health records and scheduled patient services to ensure efficient operations.
- Documented patient history and prepared detailed reports for physician review.
Education
Bachelor of Science - Healthcare
CBD College
Los Angeles, CA04-2026
Associate of Applied Science - Songraphy
High Desert Medical College
Bakersfield, CA04-2023
Skills
- Case Management
- Individual Program Plan
- Needs Assessment
- Person-Centered Planning
- Community Resource Coordination
- Interdisciplinary Collaboration
- Assessment techniques
- Family Support & Advocacy
Certification
- HIPAA COMPLIANCE
- CPR & First Aid Certified
Additional Information
- Proficient in Microsoft Word, Excel, PowerPoint, and EMR systems
Timeline
Service Coordinator/Case Management
Kern Regional Center
06.2026 - Current
Sonographer Intern
Clinica La Victoria
01.2022 - 07.2024
Customer Relations Representative
Williams Sonoma Inc
04.2020 - 09.2024
Bachelor of Science - Healthcare
CBD College
Associate of Applied Science - Songraphy
High Desert Medical College