Meridith Nickens
San Antonio,TX
Summary
Innovative and detail-oriented fashion merchandiser with a solid understanding of market trends and consumer behavior. Passionate about creating compelling product assortments and impactful merchandising strategies that align with brand visions. Eager to contribute expertise and driving product success and enhancing customer experience.
Overview
19
19
years of professional experience
Work History
Legal Assistant
Tinsman & Sciano
San Antonio, TX
12.2024 - Current
- Prepared legal documents, ensuring compliance with court rules and procedures.
- Organized case files, improving retrieval efficiency and maintaining confidentiality standards.
- Conducted legal research, summarizing findings to support attorneys in case preparation.
- Managed scheduling for client meetings and court appearances, optimizing attorney calendars.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
Fashion Associate
Capri by Sunset & Co.
San Antonio, TX
07.2024 - 12.2025
- Assisted customers with product selections, enhancing shopping experience and satisfaction.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Collaborated with team members to maintain visual merchandising standards and store presentation.
- Provided support during promotional events, driving customer engagement and sales activity.
- Trained new associates on product knowledge and customer service protocols, fostering team development.
- Built strong relationships with clientele through attentive service and tailored style advice.
- Assisted customers in finding perfect outfits for special occasions, resulting in positive feedback and repeat business.
English Teacher
Crepia English School
Daejeon, South Korea
08.2009 - 08.2010
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated interactive classroom discussions to enhance student participation.
- Implemented personalized learning strategies to address diverse student needs.
- Assessed student performance and provided constructive feedback for improvement.
- Collaborated with colleagues to create a supportive educational environment.
- Prepared comprehensive English curriculum for multiple classes.
Receptionist
Mays & Company
Dallas, TX
08.2008 - 08.2009
- Managed front desk operations, ensuring seamless client interactions and appointment scheduling.
- Handled multi-line phone system, efficiently directing calls to appropriate personnel.
- Maintained organized filing systems, enhancing retrieval of client information and documents.
- Developed and implemented office procedures, improving workflow efficiency among team members.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Customer Service Representative
Neil Corporation
Hammond, LA
12.2007 - 08.2008
- Assisted customers with inquiries, resolving issues efficiently and ensuring satisfaction.
- Maintained accurate records of customer interactions using SalonBiz software.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with team members to streamline communication and improve service delivery.
- Trained new staff on customer service protocols and best practices.
Guest Service Representative
Aveda Institute
Covington, LA
08.2007 - 12.2007
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed appointment scheduling, ensuring optimal use of resources and client satisfaction.
- Collaborated with team members to enhance guest experience through effective communication and support.
- Trained new employees on operational procedures and customer interaction techniques.
- Maintained knowledge of Aveda products, promoting services that align with client needs.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Collaborated with marketing team to promote special offers and packages, driving occupancy rates.
Education
Bachelor of Science - Fashion Merchandising
Southeastern Louisiana University
Hammond, LA08-2007
Skills
Visual Merchandising
Trend Analysis
Team Collaboration
Customer Engagement
Inventory Management
Brand Alignment
Timeline
Legal Assistant
Tinsman & Sciano
12.2024 - Current
Fashion Associate
Capri by Sunset & Co.
07.2024 - 12.2025
English Teacher
Crepia English School
08.2009 - 08.2010
Receptionist
Mays & Company
08.2008 - 08.2009
Customer Service Representative
Neil Corporation
12.2007 - 08.2008
Guest Service Representative
Aveda Institute
08.2007 - 12.2007
Bachelor of Science - Fashion Merchandising
Southeastern Louisiana University