Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Meriem EL ARFJAOUI

Doha

Summary

Dynamic and results-driven professional with a strong background in retail management, sales, and accounting. Proven ability to excel in fast-paced environments, manage customer relationships, and lead teams to achieve business goals. Expertise in inventory management, team training, and providing exceptional customer service. Known for being adaptable, proactive, and focused on continuous improvement, with a commitment to delivering a top-tier customer experience and optimizing store performance. Adept at managing operations and achieving sales targets while fostering a collaborative team environment.

Overview

6
6
years of professional experience

Work History

Accounting Assistant

MAGIC FOURNITURE
Tangier
12.2024 - 02.2025
  • Processed daily financial transactions and ensured accuracy and adherence to company procedures
  • Assisted with the preparation of financial statements, reconciliations, and reports
  • Coordinated with the finance team to streamline accounting processes and improve efficiency

Store Manager

GANT (SAFARI Group Import & Export)
Morocco
10.2021 - 12.2024
  • Managed store operations, leading a team of sales associates to meet sales targets
  • Enhanced customer satisfaction through excellent service and efficient issue resolution
  • Conducted staff training, focusing on product knowledge, sales techniques, and customer service skills
  • Oversaw inventory management and store presentation to ensure a positive shopping experience

Salesperson

GANT (SAFARI Group Import & Export)
Morocco
08.2019 - 09.2021
  • Built and maintained strong relationships with regular customers, boosting sales and customer loyalty
  • Provided exceptional service and product demonstrations to drive sales
  • Supported inventory management, ensuring product availability and visually appealing store displays

Salesperson/Facilitator

BOUMING
Tangier
08.2019 - 08.2019
  • Engaged customers, ensuring a positive and productive shopping experience
  • Managed product displays and supported sales operations

Salesperson

AIGBELLE
Tangier
06.2019 - 08.2019
  • Provided expert guidance and recommendations to customers, enhancing their shopping experience
  • Assisted in maintaining the store's cleanliness, organization, and product availability

Merchandiser Facilitator

MAPARCO / VILEDA
Morocco
03.2019 - 06.2019
  • Managed product displays and ensured that stock was organized and visually appealing

Cashier

Carrefour
Morocco
09.2018 - 02.2019
  • Processed transactions accurately and efficiently, providing excellent customer service
  • Handled customer inquiries and returns in a friendly and professional manner

Education

Associate of Arts - Philosophy

Faculty of Letters And Humanities
Meknes
01.2017

Baccalaureate in Modern Literature -

Lycée BADR
Meknes
01.2016

Skills

  • Microsoft Office (Word, Excel, PowerPoint, Access)
  • Internet and e-commerce management
  • Strong communication and interpersonal skills
  • Excellent problem-solving and organizational abilities
  • High level of customer service and sales skills
  • Ability to adapt and perform well under pressure
  • Team-oriented, with a proactive attitude
  • Data entry

Languages

Arabic
First Language
English
Intermediate (B1)
B1
French
Upper Intermediate (B2)
B2

Timeline

Accounting Assistant

MAGIC FOURNITURE
12.2024 - 02.2025

Store Manager

GANT (SAFARI Group Import & Export)
10.2021 - 12.2024

Salesperson

GANT (SAFARI Group Import & Export)
08.2019 - 09.2021

Salesperson/Facilitator

BOUMING
08.2019 - 08.2019

Salesperson

AIGBELLE
06.2019 - 08.2019

Merchandiser Facilitator

MAPARCO / VILEDA
03.2019 - 06.2019

Cashier

Carrefour
09.2018 - 02.2019

Associate of Arts - Philosophy

Faculty of Letters And Humanities

Baccalaureate in Modern Literature -

Lycée BADR
Meriem EL ARFJAOUI