Meriem Kihal
Burke
Summary
I'm a results-oriented and highly motivated professional with over five years of experience working with AI-driven systems and technology-enabled solutions. My background spans the practical application of artificial intelligence, automation, and data-informed decision-making to improve processes, enhance performance, and deliver measurable business outcomes.
I'm actively developing my expertise in implementing AI within automation and control environments, with a strong interest in how intelligent systems can streamline operations and support smarter, more adaptive organizations. I enjoy working at a high level—connecting technology capabilities to real business needs and translating complex concepts into clear, actionable insights for diverse stakeholders.
My goal is to grow into a role where AI, automation, and data analytics come together to create innovative, well-designed solutions that drive efficiency, control, and long-term value.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior IT Integration Specialist
Acrisure
Remote
06.2023 - Current
- Designed EPIC configuration and integration plans to support premium financing, revenue tracking, client invoicing, and regulatory compliance across multiple funding partners, supporting a $40M revenue portfolio; partnered with engineering teams for implementation.
- Led IT cost optimization strategy across acquired agencies by aligning licensing, migration roadmaps, and vendor contract timelines; delivered $500K+ in cost savings per agency while coordinating execution with engineers and vendors.
- Served as the technical liaison between IT operations, finance, and business stakeholders, configuring the EPIC platform to support premium financing, revenue tracking, client invoicing, and regulatory compliance across multiple funding partners, supporting a $40M revenue portfolio.
- Coordinated with GRC, security, and application teams to plan secure application onboarding and post-assessment remediation, enabling compliant system adoption and contributing to a 15% revenue increase.
- Designed and standardized data collection and reporting frameworks, defining requirements and validation logic for Python- and SQL-based solutions that reduced data acquisition effort by 35% and improved retrieval efficiency by 40%.
- Collaborated with 20+ consultants, engineers, and senior stakeholders to gather requirements, assess integration complexity, and propose tailored solutions that streamlined business processes and accelerated M&A integrations.
- Led domain migration and mail-flow cutover planning, including DNS strategy (MX, Autodiscover), email authentication standards (SPF, DKIM, DMARC), and rollback plans to ensure secure and uninterrupted communications.
- Oversaw post-migration stabilization and Tier 3 escalation planning, coordinating engineering and vendor teams to resolve authentication, mail flow, and connectivity issues.
- Coordinated with third-party vendors and MSPs to plan network readiness activities, including circuit changes, hardware refreshes, and ISP transitions ahead of scheduled cutovers.
- Advised on data center modernization and integration strategies, translating technical constraints into business-aligned solutions.
Data Analyst Consultant
Embassy Of The United Arab Emirates
Washington DC
11.2019 - 10.2022
- Supported the ADIA investment program within an embassy environment in Abu Dhabi, delivering data analysis and reporting solutions aligned with sovereign investment, governance, and operational requirements.
- Improved investment and operational ROI by 32% by collaborating with ADIA stakeholders, embassy program leadership, quality analysts, developers, and business analysts to assess data quality, inspect process effectiveness, and prioritize high-impact improvements.
- Led data requirements gathering and analysis for ADIA investment and operational workflows, identifying inefficiencies that reduced end-to-end data processing time by 25%.
- Developed and validated SQL queries to extract, transform, and analyze data supporting ADIA investment performance reporting, operational KPIs, and UAT validation activities.
- Produced UAT, operational, and executive-level reports using advanced Excel models, applying complex formulas and reconciliation logic to support embassy and ADIA program reporting needs.
- Designed and delivered Tableau dashboards for ADIA and embassy stakeholders, leveraging calculated fields, parameters, hierarchies, and investment groupings to provide clear visibility into portfolio performance and operational trends.
- Supported ServiceNow processes within the embassy engagement, including incident, change, and problem management, ensuring accurate tracking and performance analytics for ADIA-related systems.
- Analyzed Salesforce platform performance used in support of ADIA operational workflows, providing data-driven recommendations to improve reporting, data integrity, and process efficiency.
- Designed and governed Salesforce data structures, including standard and custom objects, relationship models, user roles, security profiles, and workflow rules, aligned with ADIA data governance and access controls.
- Worked closely with ADIA stakeholders, embassy partners, and technology teams to gather requirements, define business rules, and translate investment and operational needs into actionable analytical solutions.
- Operated within an Agile (Scrum) delivery model, participating in sprint planning, backlog refinement, and UAT cycles to ensure analytics solutions met ADIA and embassy program expectations.
- Led the JIRA implementation and customization for the ADIA embassy engagement, improving defect tracking, UAT issue management, and delivery transparency, reducing ticket creation and resolution timelines by an average of 3 days.
Automation and Control Systems Engineer
MFG
Algeria
01.2019 - 07.2019
- Assisted senior automation engineers in the design, testing, and documentation of control systems used in industrial production processes.
- Supported PLC-based automation systems (Siemens / Schneider / Allen-Bradley) by reviewing control logic, monitoring I/O signals, and assisting with troubleshooting during commissioning and operations.
- Participated in process automation projects, including sensor integration, actuator control, and basic HMI screen validation for operational visibility.
- Conducted data collection and trend analysis from control systems to support performance monitoring, fault identification, and preventive maintenance activities.
- Assisted with process data extraction and basic analysis from automation systems to support troubleshooting, efficiency analysis, and system performance reporting.
- Documented procedures, test results, and observations to support engineering reports and operational handover documentation.
Automation and Control Systems Engineer Internship
Siemens Building Technologies
Algeria
09.2017 - 12.2018
- Configured SIMATIC HMI (SCADA) Panels, improving system efficiency by 15% and optimizing 5 HMI screens reducing operator response by 25%.
- Programmed Siemens S7-1200 PLC and integrated Modbus communication for automation systems.
- Updated and streamlined functional design specifications, test procedure documentation for project reducing errors and improving productivity.
- Supported relay upgrades and safety checks in a running production.
- Executed PMS panel inspection, reducing assembly time and conducted safety compliance inspection for 20+ panels before shipping.
Education
Master of Science - Data Analytics
Virginia Tech
Blacksburg, VA12-2028
Master of Science - Automation And Control System Engineering
University of Science And Technology Of Houari Boumediene
Algeria06-2019
Bachelor of Science - Electrical, Electronics And Communications Engineering
Houari of Science And Technology of Houari Boumediene
Algeria06-2017
Skills
- AWS, AZURE , Salesforce, S3, Blob Storage, MFA, SSO, Tableau, Python, Java, SQL, Azure ML, On-prem, Virtual Machines, VPN, DNS, Firewalls, Zero Trust, Siemens PLC Fundamentals, HMI, TIA Portal, Simatic WinCC, NLP, LLM
Certification
- Certified Project Management Professional
- Certified CompTIA Network+
- Certified Salesforce Administrator
- Certified Salesforce Associate
- Certified Microsoft Azure Fundamentals (AZ-900)
- Certified Microsoft Azure AI Engineer Associate (AI-104)
- Autodesk Certified User: AutoCad
Languages
French
Native or Bilingual
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Senior IT Integration Specialist
Acrisure
06.2023 - Current
Data Analyst Consultant
Embassy Of The United Arab Emirates
11.2019 - 10.2022
Automation and Control Systems Engineer
MFG
01.2019 - 07.2019
Automation and Control Systems Engineer Internship
Siemens Building Technologies
09.2017 - 12.2018
Master of Science - Data Analytics
Virginia Tech
Master of Science - Automation And Control System Engineering
University of Science And Technology Of Houari Boumediene
Bachelor of Science - Electrical, Electronics And Communications Engineering
Houari of Science And Technology of Houari Boumediene