Merilit Valdes Banos
Katy,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Associate
Amazon
Katy, TX
04.2021 - 10.2021
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
- Utilized barcode scanners to track incoming and outgoing shipments.
- Assembled customer orders from stock and packed items in boxes.
- Assembled cartons, crates and containers to prepare for shipping.
- Placed or poured products or materials into containers or filled containers from spouts or chutes.
Toddle Teacher
First Steps Learning Center
Katy, TX
02.2019 - 02.2020
- Provided individual attention to each toddler through one-on-one instruction during playtime and circle time activities.
- Monitored toddlers' behavior closely to ensure safety at all times.
- Assisted in potty training young children when needed.
- Encouraged creativity through art projects, music, storytelling, dramatic play.
- Maintained accurate records of student attendance, assessment results, developmental milestones achieved.
- Supervised students during lunchtime and outdoor play periods as well as nap times.
- Participated in professional development workshops related to early childhood education best practices.
Commercial Banker
BPA Popular Savings Bank
La Havana, CU
01.2014 - 10.2016
- Negotiated terms with clients in order to create mutually beneficial lending relationships.
- Maintained detailed records of all transactions related to commercial banking activities.
- Developed and implemented credit policies, procedures, and standards for commercial loan customers.
- Set up new and regularly serviced existing accounts to bring in maximum revenue.
- Determined whether members met eligibility requirements for new services.
- Researched and resolved open items and deposit issues.
- Reviewed customer accounts for accuracy in order to maintain proper cash flow and liquidity levels.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Science - Computer And Information Sciences
IPI Abel Santamaria Cuadrado
La Havana Cuba05-2008
Skills
- First Aid/CPR
- Flexible and Adaptable
- Customer Relations
- Verbal Communication
- Paperwork Processing
- Account Updating
- Data Entry
- Documentation
- Customer Service
- Positive and Professional
- Active Listening
Languages
Spanish
Native/ Bilingual
Timeline
Associate
Amazon
04.2021 - 10.2021
Toddle Teacher
First Steps Learning Center
02.2019 - 02.2020
Commercial Banker
BPA Popular Savings Bank
01.2014 - 10.2016
Associate of Science - Computer And Information Sciences
IPI Abel Santamaria Cuadrado