Merilyn Alexandre
Miami,FL
Summary
Motivational leader, strategic planner and analytical problem solver. Proven track record of consistent sales comp growth, profitability and productivity. Recognized for exemplary customer service and team collaboration. Committed on creating positive workplace culture and high-performing teams. Builds trust with peers and team members by setting clear expectations, timely follow-up, and recognizing top performance. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
15
15
years of professional experience
Work History
High Potential Store Manager Program
Victoria's Secret & PINK
Miami, FL
01.2022 - Current
- Learned company processes, procedures and District Manager role functions.
- Shadowed District managers to gain understanding of organizational expectations and management techniques.
- Inspected stores regularly to ensure compliance with company directives and initiatives.
- Met regularly with store managers to discuss business opportunities and challenges.
- Motivated store personnel through positive reinforcement techniques.
Store Manager
Victoria's Secret & PINK
Miami, FLORIDA
10.2015 - Current
- Provided leadership, insight and mentoring to newly hired management and employees to supply knowledge of various company programs.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Developed and implemented recruitment strategies to attract qualified candidates.
- Maintained low turnover by encouraging open communication, promoting positive and pro-employee work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Manager
Victoria's Secret & PINK
Miami, FLORIDA
10.2008 - 10.2015
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
BBA - Business Administration And Management
Florida International University
Miami, FL12.2006
MBA - Human Resources Management
University of Phoenix
Tempe, AZSkills
- Relationship Building and Management
- Operations Management
- Team Building and Leadership
- Customer Relations
- Sales Growth
- Employee Engagement
- Employee Training
- Culture Development
- Training and Mentoring
- Talent Management
- Annual Giving Campaigns
- Performance Reporting
- Cross-Functional Communication
- Multi-Unit Operations Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
High Potential Store Manager Program
Victoria's Secret & PINK
01.2022 - Current
Store Manager
Victoria's Secret & PINK
10.2015 - Current
Assistant Manager
Victoria's Secret & PINK
10.2008 - 10.2015
BBA - Business Administration And Management
Florida International University
MBA - Human Resources Management
University of Phoenix
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