Merissa Andrews
Alsip,IL
Summary
Conscientious professional with extensive experience advocating for rights and social well-being of consumers and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to creating a work culture where employees feels valued, respected, and accepted.
Overview
16
16
years of professional experience
Work History
Community Services Coordinator
Sertoma Centre, Inc.
09.2007 - Current
- Ensuring compliance with requirements set forth in the Medicaid waiver rules (117, 119, 120, and CARF).
- Develop and implement implementation strategies for consumers and assist consumers with outcomes as stated in the personal plan.
- Participate in the discovery tool process, complete required annual assessments, as necessary prior to the scheduled annual meeting in order to determine strengths, abilities, needs, interests, preferences, and choice in service provision.
- Work cooperatively with and provide direction and training to staff, consumers, guardians, families, students, and volunteers as needed for implementation strategy/revision, data collection, and to ensure appropriate access to services identified in the PCP.
- Function as an advocate for consumers, ensuring protection of individual's rights, while providing a training element to empower persons with disabilities and families/guardians to understand and protect those rights.
- Maintain an awareness of new developments in the field in order to promote and develop state of the art department programs and services for the agency, including continuing education and professional development.
Education
Bachelor of Arts - Psychology
Aurora University
347 Gladstone Ave. Aurora, IL 6050606.2004
Skills
- Certification by DHS as a qualified QIDP
- Proficient in MS Office- Word, Excel, Outlook, HSMS, and Docuware
- Excellent verbal and written communication skills
- Excellent verbal and written communication skills
- Documentation proficiency
- Excellent verbal and written communication skills
- Excellent verbal and written communication skills
Timeline
Community Services Coordinator
Sertoma Centre, Inc.
09.2007 - Current
Bachelor of Arts - Psychology
Aurora University
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