Merit Lachina
Los Angeles,CA
Summary
Driven and resourceful college student at Santa Monica College with a passion for entering the dynamic realm of business. Eager to leverage academic knowledge and practical experiences to contribute effectively to the professional arena. Adept at problem-solving, communication, and collaboration, poised to embrace challenges and thrive in diverse environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
National Council of Jewish Women
07.2022 - 04.2023
- Greeted and assisted customers in a friendly and helpful manner, providing information about products and promotions
- Answered inquiries and resolved customer concerns, ensuring high customer satisfaction
- Assisted customers with finding specific items and made recommendations based on their needs and preferences
- Conducted regular inventory checks, restocked shelves, and organized merchandise displays to maximize sales and improve store aesthetics
- Collaborated with team members to create eye-catching product displays and window arrangements to attract customers
- Operated cash registers, processed sales transactions, and handled cash and credit card payments efficiently
- Maintained cash drawer accuracy and completed end-of-day cash reconciliation procedures
- Assisted in opening and closing procedures, including securing the store and balancing registers
- Conducted regular store cleaning and organization tasks to create a welcoming and tidy shopping environment
- Monitored and restocked supplies such as shopping carts, bags, and cleaning materials
- Assisted in maintaining safety standards and addressing any potential hazards promptly
- Participated in community events, outreach, and donation drives to support the thrift store's mission and foster goodwill in the local community.
Crew
Chipotle Mexican Grill
06.2020 - 07.2022
- Greeted and engaged with customers in a friendly and welcoming manner
- Provided prompt and accurate service at the cash register, processing payments and ensuring order accuracy
- Upheld rigorous cleanliness and hygiene standards, adhering to all health and safety regulations
- Regularly sanitized workstations, equipment, and dining areas to create a clean and safe environment for both customers and team members
- Worked closely with team members to ensure smooth restaurant operations during peak hours
- Participated in team meetings and training sessions to enhance product knowledge and customer service skills
- Assisted in maintaining inventory levels by restocking ingredients and supplies as needed
- Conducted inventory counts and reported any discrepancies to management
- Adapted to changing work conditions and schedules, demonstrating a willingness to assist in various roles within the restaurant as needed.
Education
No Degree - Business
Santa Monica College
Santa Monica, CA06.2025
High school diploma -
Palisades Charter High School
Los Angeles, CA06.2021
Skills
- Strong Communication and Interpersonal Skills
- Customer Needs Assessment
- Merchandise Display
- Verbal/written communication
- Sales Goals Attainment
- Merchandising understanding
- Exceptional customer service
- Flexible Schedule
Certification
- CPR Certification
Languages
French
Limited Working
Timeline
Sales Associate
National Council of Jewish Women
07.2022 - 04.2023
Crew
Chipotle Mexican Grill
06.2020 - 07.2022
No Degree - Business
Santa Monica College
High school diploma -
Palisades Charter High School
- CPR Certification
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