Meritan Asllani
Dallas,GA
Summary
Dynamic leader with a proven track record at Atlanta Bonded Warehouse, adept in staff management and workflow optimization. Excelled in employee development and customer service, enhancing team performance and service delivery. Skilled in complex problem-solving and coaching, achieving significant improvements in operational efficiency.
Developed strong analytical and compliance skills in safety-focused environment. Demonstrated ability to ensure adherence to regulatory standards and maintain accurate records. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career.
Experienced with safety management and compliance enforcement. Utilizes safety protocols and training to minimize workplace hazards. Track record of effective risk assessments and incident investigations.
Overview
16
16
years of professional experience
Work History
Supervisor
Atlanta Bonded Warehouse
04.2014 - Current
- Developed training programs for enhanced employee performance.
- Conducted performance reviews to support employee development.
- Coordinated cross-functional projects to achieve organizational goals.
- Trained staff on best practices to enhance service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Ensure that the standards and specifications required by the company are met with utmost precision and dedication.
Team Leader
Publix
06.2009 - 09.2014
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Supported store management by performing additional tasks as needed, such as opening or closing procedures.
- Provided exceptional customer service, answering questions and helping customers locate items.
Lift Operator
Universal Alloy
07.2013 - 02.2014
- Operated overhead, gantry and remote control cranes in according to safety processes and established procedures.
- Assisted in training new crane operators, sharing expertise and fostering a culture of safety within the team.
- Performed critical lifts requiring expert precision, showcasing exceptional knowledge of weight limitations and balance points for different load types.
- Conducted regular toolbox talks discussing safe lifting practices, accident prevention measures, and proper communication with teammates.
- Loaded Items onto flatbed trucks or into trailers.
- Upheld a clean working environment by properly organizing tools, cables, slings, chains after every shift ensuring easy access when needed.
- Minimized accidents by consistently complying with OSHA regulations and industry best practices for crane operations.
- Implemented safe rigging techniques when attaching loads to the crane hook, preventing potential hazards caused by improper securing methods.
- Updated system to keep accurate track of materials.
Team Leader
Boston Market
05.2011 - 08.2012
- Assisted in inventory management, ensuring adequate stock levels and timely reordering of supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported kitchen staff in daily operations, including prep work, cooking, and dishwashing as needed to ensure seamless service.
- Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Ensured high-quality customer experiences by promptly addressing any concerns or complaints regarding food preparation or presentation.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Received consistently positive feedback from customers regarding the quality and presentation of prepared dishes.
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
Education
Radiology - Health Education
Chathoochee Technical Collage
Marietta,GAWoodstock High School
Town Lake Parkway, GASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Complex Problem-solving
- Inventory control
- Staff development
- Staff discipline
- Team building
- Relationship building
- Schedule development
- Policy enforcement
- Public speaking
- Negotiation
- Safety protocols
- Coaching and mentoring
- Task delegation
- Quality control
- Workflow management
- Employee development
- Self motivation
Languages
Albanian
Native or Bilingual
Timeline
Supervisor
Atlanta Bonded Warehouse
04.2014 - Current
Lift Operator
Universal Alloy
07.2013 - 02.2014
Team Leader
Boston Market
05.2011 - 08.2012
Team Leader
Publix
06.2009 - 09.2014
Radiology - Health Education
Chathoochee Technical Collage
Woodstock High School
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