Merith Perez
Chicago,IL
Overview
1
1
year of professional experience
Work History
Cocktail Server
Celeste
10.2023 - Current
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Barback
Celeste
10.2023 - Current
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Bartender
Jojo's Shakebar
01.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Taking inventory and ordering from supplier when needed
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Server
JoJo's Shakebar
11.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Supported the maintenance of inventory levels by monitoring supplies and communicating needs to management.
Bartender/Server
Cubaneo
10.2022 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Developed innovative drink recipes that became popular among patrons, boosting sales
Education
Malcolm X
Chicago, ILTimeline
Server
JoJo's Shakebar
11.2023 - Current
Cocktail Server
Celeste
10.2023 - Current
Barback
Celeste
10.2023 - Current
Bartender
Jojo's Shakebar
01.2023 - Current
Bartender/Server
Cubaneo
10.2022 - 01.2024
Malcolm X