Overview
Work History
Education
Timeline
Generic

Merith Perez

Chicago,IL

Overview

1
1
year of professional experience

Work History

Cocktail Server

Celeste
10.2023 - Current
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Maintained a clean and organized bar area for optimal efficiency during busy shifts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Contributed to team success by assisting co-workers during high-volume periods as needed.

Barback

Celeste
10.2023 - Current
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Reduced waste by accurately measuring and portioning ingredients for mixed drinks.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.

Bartender

Jojo's Shakebar
01.2023 - Current
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Taking inventory and ordering from supplier when needed
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Server

JoJo's Shakebar
11.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Supported the maintenance of inventory levels by monitoring supplies and communicating needs to management.

Bartender/Server

Cubaneo
10.2022 - 01.2024
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Developed innovative drink recipes that became popular among patrons, boosting sales

Education

Malcolm X
Chicago, IL

Timeline

Server

JoJo's Shakebar
11.2023 - Current

Cocktail Server

Celeste
10.2023 - Current

Barback

Celeste
10.2023 - Current

Bartender

Jojo's Shakebar
01.2023 - Current

Bartender/Server

Cubaneo
10.2022 - 01.2024

Malcolm X
Merith Perez