Merlean Jackson-Hill
Memphis,TN
Summary
Achieved exceptional client satisfaction at HR Block by leveraging expertise in state tax regulations and client confidentiality. Skillfully managed deadlines and resolved IRS issues, enhancing financial outcomes. Demonstrated continuous professional growth and adept cash flow management, underscoring a commitment to excellence in tax preparation services.
Overview
16
16
years of professional experience
Work History
Professional Tax Preparer
HR Block
11.2007 - 04.2024
- Maintained up-to-date knowledge of federal and state tax laws through continuous professional development courses.
- Assisted clients in resolving IRS notices and audits by providing expert advice and timely communication.
- Managed multiple deadlines effectively to ensure timely submission of all client tax returns.
- Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
Education
Hinsdale Illinois - Management Information Systems
Outside Plant Enginerting Certification
Illinois Bell Training Institute Associate Of Applied Business - Early Childhood Education
Southwest Community Center
Memphis, TN05.2015
Skills
- Client Confidentiality
- State Tax Regulations
- Payroll Management
- Cash Flow Management
Timeline
Professional Tax Preparer
HR Block
11.2007 - 04.2024
Hinsdale Illinois - Management Information Systems
Outside Plant Enginerting Certification
Associate Of Applied Business - Early Childhood Education
Southwest Community Center