Merlin De Coud

Dynamic professional with a proven track record at Inner Space Caverns, enhancing visitor satisfaction through exceptional communication and presentation skills. Excelled in creating memorable experiences for diverse groups, demonstrating strong multitasking abilities and teamwork. Skilled in safety protocols and crisis management, ensuring guest security and fostering positive environments.

Developed exceptional communication and public speaking skills in high-energy, customer-focused environment. Proven ability to engage diverse groups and manage logistics seamlessly. Seeking to transition into new field, utilizing background in delivering enriching and memorable experiences.

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

• Received high score ratings from tourist surveys due to professionalism, entertaining personality and high attention to detail.
• Former ROTC Cadet with experience in discipline, teamwork, and leadership development.
• Developed and demonstrated strong leadership skills through active participation and responsibilities as an ROTC Cadet.
• Honored with an NAACP award for outstanding achievements in robotics.

• NAACP
• National Cave Association

• First Aid, CPR, and AED Certification - American Red Cross.
• Level 2 Non-Commissioned Securtiy Officer

NAACP Robotics Award

Awarded by: National Association for the Advancement of Colored People (NAACP)

• Recognized for outstanding innovation, teamwork, and technical proficiency in the field of robotics.
• Demonstrated leadership in designing and programming an advanced robotic system that addressed real-world challenges.
• Collaborated effectively with a diverse team
• Emphasized problem-solving, critical thinking, and creative engineering to develop cutting-edge solutions.
• Acknowledged for promoting STEM (Science, Technology, Engineering, and Mathematics) education and representation within underrepresented communities.