Merlyn Ittamalla
Tempe,Arizona
Summary
Ambitious Medical Student with exceptional skills in patient interviewing and assessment. Sound knowledge of anatomy and physiology with an understanding of medical terminology. Strong leadership abilities with a passion for learning new tasks and concepts quickly. Excellent communication, interpersonal and organizational talents. Dedicated biomedical student at Arizona State University (ASU) with a strong passion for pursuing a career in medicine. Demonstrated excellence in academic coursework and hands-on research experience, complemented by a commitment to community service and leadership roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
CAFE RIO
01.2021 - 06.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager in food industry
KFC
Food Assistant
BARRETT DINING HALL
- Enhanced customer satisfaction by providing efficient and attentive service during busy meal periods.
Medical Administrative Assistant Volunteer
Tempe St. Luke's Hospital
11.2023 - Current
- Improved patient satisfaction by efficiently managing 500 medical records and maintaining strict confidentiality.
- Enhanced office productivity by implementing electronic health record systems and streamlining administrative processes.
- Ensured timely delivery of lab results to providers, facilitating prompt diagnosis and treatment options for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Assistant Intern
Mom Doc
05.2023 - 08.2023
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Assisted healthcare professionals with conducting physical exams, enabling timely diagnosis and treatment plans for patients.
- Improved 500 patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
Education
Bachelor of Science - Bachelor's of Science in Biomedical Sciences
ASU
Tempe, Arizona05.2024
Skills
- Strong knowledge on medical terminology
- Team player and adaptable to changing environments
- Excellent communication and interpersonal skills
- Strategic Planning
- Workforce Management
- Operations Management
- Marketing
- Staff Management
- Schedule Preparation
Accomplishments
- Student ambassador for women in medicine club - CAC
- Student worker for first-generation medical student's club - CAC
Field Related Experience
- Volunteer at EXCEPTIONAL EMERGENCY - Arizona
- Volunteer at BANNER HEALTH - Arizona
- Medical assistant at MOM DOC - Arizona
- Volunteer at HOPE WOMEN'S CENTER - Arizona
- UG RESEARCH ASSISTANT at CAC - Arizona
Awards
- Honor roll student in microbiology research
- Best student photographer for phi theta kappa
Certification
- EMT - Emergency Medical Technician
- RHIT - Registered Health Information Technician
Timeline
Medical Administrative Assistant Volunteer
Tempe St. Luke's Hospital
11.2023 - Current
Medical Assistant Intern
Mom Doc
05.2023 - 08.2023
Manager
CAFE RIO
01.2021 - 06.2022
Manager in food industry
KFC
Food Assistant
BARRETT DINING HALL
Bachelor of Science - Bachelor's of Science in Biomedical Sciences
ASU
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