Merna Milad
New Jersey Spine and Pain Institute, LLC.
Bayonne
2
Languages
8
years of professional experience
Detail-oriented Medical Laboratory Technician with a strong commitment to supporting patient care through accurate and reliable testing. Expertise in promoting effective diagnosis and treatment outcomes in collaborative environments. Eager to leverage curiosity and diligence in a laboratory setting that values integrity and quality.
Work History
Front Desk Receptionist and Medical Assistant
3 Years 11 Months- Perform patient check-in procedures, and verify demographics
- Prioritize checking insurances via Navinet, Availity Essentials and medication records through NJPMP.
- Facilitated insurance verification via Navinet, Availity Essentials, and medication records through NJPMP to ensure proper patient coverage.
- Assist providers with patient flow and administrative medical tasks as needed.
- Oversee standard office equipment and supplies (such as printer, ink, toner, and paper)
Sample Accessionist and Lab Tech Assistant
1 Year 8 Months- Running specific specimens on the designated machine, following OSHA standards, under supervision of senior doctor and senior tech.
- Accuracy of labeling specimens and preparing specimen tubes for each designed testing.
- Scanned and copied accessions and patient records for efficient documentation.
- Scan and copy of accessions, and various records for each patient
- Experienced working with different insurance plans through NaviNet, and Availity Essentials.
- Processed monthly invoices for accurate financial tracking, inventory and data analysis
Front Desk Receptionist
7 Months- Managed high volume of calls from patients, insurance companies, and pharmacies to ensure efficient communication and support
- Coordinated patient and provider appointments to optimize scheduling and service delivery
- Organize faxes of the medical lab and medical reports to each patient’s profile
- Verified patient insurance eligibility using Navinet and NJMMIS
- Scan and copy various documents including lab results, referred medical reports, and pharmacy referrals aa
Education
B.A - Biology, Chemistry
- Dean's List 2015 Through 2018
Bachelor of Science - Pre-health
- Honor Roll in all laboratory focused classes earned As.
Skills
Medical documentation tools
Bilingual communication
Customer service
Attention to detail
Time management
EHR system management
Documentation organization
Accomplishments
- Participating in an aid position molecular laboratory and biomedical class
- Completing majority of lab focused classes and molecular bio tech with A’s
- Maintained Dean list from 2015 to 2018
Community Service
- Youth Leader community service, 2012-01, Present
- Board member of college meeting community service
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist and Medical Assistant
New Jersey Spine and Pain Institute, LLC.
09.2022 - CurrentRead More
Front Desk Receptionist
St. Mary Pediatric and Adolescent LLC.
08.2019 - 03.2020Read More
Sample Accessionist and Lab Tech Assistant
St. Anthony Laboratory LLC
08.2018 - 04.2020Read More
Rutgers Newark- College of Arts And Science (RNCAS)
B.A from Biology, Chemistry
Read More
New Jersey City University (NJCU)
Bachelor of Science from Pre-health
Read More