MERNISE LUBIN
CITY OF ORLANDO POLICE DEPARTMENT
Orlando,FL
1
Certification
20
years of professional experience
Healthcare operations professional preparing for Medical Coder work through formal AAPC training in ICD-10-CM, CPT, HCPCS Level II, medical terminology, and anatomy. Reviews complex records, audits documentation for compliance, and protects data integrity in high-volume public-sector and hospital environments. Brings a disciplined approach to code accuracy, confidentiality, and reimbursement support.
Work History
Security Operations Center Dispatcher
9 Months- Document emergency and service calls in CAD with 100% accuracy in data entry during high-volume shifts.
- Monitor critical safety communications and highly sensitive facility systems in a fast-paced hospital setting.
- Maintain strict compliance with hospital policies and HIPAA & confidentiality protocols in daily communications and records management.
- Manage real-time dispatch communication and coordination using Computer-Aided Dispatch (CAD) software.
- Support records accuracy and audit readiness through careful documentation review, records auditing, and quality assurance checks.
Police Video Records Technician
3 Years 9 Months- Manage 50-100 confidential records per day while maintaining secure electronic file organization and controlled access.
- Audit highly confidential electronic records for regulatory compliance before authorized release.
- Catalog and update electronic databases to prevent reporting discrepancies and data loss.
- Perform high-volume data entry with careful attention to detail to maintain accurate records.
- Apply HIPAA and confidentiality protocols when handling legally sensitive information.
- Use Microsoft Office to organize records, support tracking, and prepare clean documentation.
Law Enforcement Service Specialist II / Acting Supervisor
4 Years- Maintained and secured sensitive evidence and digital records databases under strict legal chain-of-custody protocols.
- Coordinated securely with internal and external departments to retrieve, verify, and process highly confidential documentation.
- Supported Acting Supervisor duties by overseeing database workflows and aligning daily priorities across the team.
- Managed team schedules to keep coverage aligned with operational needs during Acting Supervisor assignments.
- Performed quality assurance checks on peer data entries to reduce errors and maintain reliable records.
Economic Self-Sufficiency Specialist
1 Year- Reviewed complex legal, financial, and personal documentation to verify eligibility decisions and maintain accurate case records.
- Investigated inconsistent application data and reconciled reporting gaps through historical record comparison and careful follow-up.
- Handled sensitive client files daily while maintaining HIPAA & confidentiality protocols and state-federal compliance standards.
Housekeeping Manager
11 Years- Directed daily housekeeping operations, aligning team assignments with guest turnover and property demands.
- Maintained inventory databases, tracking supplies and replenishment needs for a large-scale hospitality property.
- Applied regular quality assurance audits across physical spaces and administrative records to uphold housekeeping standards.
Education
Certified Professional Coder (CPC) - Certified Professional Coder
- Expected Examination: November 2026
- Core Focus: ICD-10-CM Diagnostic Coding, CPT Procedure Coding, HCPCS Level II Supply Coding, AAPC Official Coding Guidelines, Medical Terminology, and Human Anatomy.
Bachelor of Science - Criminal Justice
Associate of Arts - Criminal Justice
Skills
ICD-10-CM
CPT
HCPCS Level II
Medical terminology
Documentation review
Records auditing
Regulatory compliance
Quality assurance
Electronic records management databases
HIPAA & confidentiality protocols
Certification
Certified Professional Coder (CPC) | AAPC (Expected Examination: November 2026)
Timeline
Security Operations Center Dispatcher
ADVENTHEALTH
2026.01 - CurrentRead More
Police Video Records Technician
CITY OF ORLANDO POLICE DEPARTMENT
2023.01 - CurrentRead More
Law Enforcement Service Specialist II / Acting Supervisor
CITY OF ORLANDO POLICE DEPARTMENT
2019.01 - 2023.01Read More
Economic Self-Sufficiency Specialist
FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES (DCF)
2018.01 - 2019.01Read More
Housekeeping Manager
ROSEN HOTELS & RESORTS
2007.01 - 2018.01Read More
Seminole State College
Associate of Arts from Criminal Justice
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University of Central Florida
Bachelor of Science from Criminal Justice
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AAPC
Certified Professional Coder (CPC) from Certified Professional Coder
Read More