Summary
Overview
Work History
Education
Skills
Timeline
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Meron Hagezom

Arlington,TX

Summary

Dedicated Marketing coordinator professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Senior Ops Coordinator

Capital One
11.2015 - Current
  • Coached employees through day-to-day work and complex problems.
  • Entered data, generated reports, and produced tracking documents.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Gathered and organized materials to support operations.
  • Engaged in developing, updating and approving new processes and procedures
  • Collaborated independently with various teams to devise a high-quality case strategy
  • Conducted monthly individual meeting and year-end performance reviews with different managers
  • Enhanced customer experiences through the implementation of successful quality assurance practices
  • Assisted senior leadership in executive decision-making by producing daily reports for a more thorough evaluation of corrective actions and improvements

Cashier and Stylist

Express
03.2010 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Implemented branding and promotional initiatives, upheld workplace and customer safety policies and worked as a team to surpass sales and service delivery goals
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Learned duties for various positions and provided backup at key times.
  • Checked personal identifications during alcohol and tobacco sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

Bachelor of Arts - Business And Marketing

Unlv
Las Vegas
05.2014

Skills

  • Team leadership
  • Innovated thinking skills
  • Planning and implementation
  • Strong organizational skills
  • Problem solving
  • Versatile performer
  • Process improvements
  • Exceptional communication skills

Timeline

Senior Ops Coordinator

Capital One
11.2015 - Current

Cashier and Stylist

Express
03.2010 - 07.2018

Bachelor of Arts - Business And Marketing

Unlv

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Meron Hagezom