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Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Timeline
Hi, I’m

MERRELL MCDUFFIE

Charlotte,NC
MERRELL MCDUFFIE

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchHealthcare benefitsPersonal development programs4-day work week

Summary

Non-profit and education leader with 10+ years of experience leading youth programs, school partnerships, operations, and compliance initiatives. Proven track record managing teams, securing grant funding, and implementing data-driven systems that improve student and family outcomes.

Overview

10
years of professional experience

Work History

Achieving Success On Purpose, Inc.
Charlotte, NC

Program Manager
01.2025 - Current

Job overview

  • Lead operations and program implementation for youth and family services supporting underserved communities.
  • Supervise and coach program staff to ensure accountability, service quality, and consistent delivery.
  • Secured and managed $250K+ in grant funding while maintaining compliance, reporting, and fiscal accountability.
  • Developed data tracking systems to measure participation, outcomes, and organizational impact.
  • Manage Bloomerang CRM systems to strengthen donor communication, stakeholder engagement, and reporting.
  • Build partnerships with schools, courts, and community agencies to expand referral pipelines and service access.

Fusion Academy
Charlotte, NC

Director of Operations & First Impressions
01.2023 - 01.2025

Job overview

  • Managed daily school operations, staff support functions, and compliance processes.
  • Led staff onboarding and operational coaching to improve implementation consistency and service delivery.
  • Coordinated compliance audits and institutional reporting with 100% accuracy.
  • Managed CRM and student information systems to support records, family engagement, reporting, and communication workflows.
  • Designed and implemented SOPs that improved operational efficiency and cross-department consistency.

The SEED School of Miami
Miami, FL

Executive Administrative Assistant
07.2022 - 12.2022

Job overview

  • Managed accreditation, compliance, and institutional documentation supporting operational readiness.
  • Coordinated administrative processes for student services, school initiatives, and internal communications.
  • Developed training resources and operational guides to improve staff consistency and implementation.

The SEED School of Miami
Miami, FL

Student Services Coordinator
08.2017 - 06.2022

Job overview

  • Coordinated student services addressing academic, behavioral, social-emotional, and mental health needs.
  • Managed partnerships delivering enrichment, counseling, and intervention services for students and families.
  • Facilitated parent, student, and staff engagement initiatives to improve participation and communication.
  • Used student data and progress-monitoring systems to inform interventions and improve service effectiveness.
  • Collaborated with school leadership and external stakeholders to strengthen program coordination and student success efforts.

City Year
Miami, FL

Impact Manager
06.2016 - 07.2017

Job overview

  • Supervised and coached 8–12 direct service staff supporting student success initiatives.
  • Partnered with school administrators and educators to align programming with student achievement goals.
  • Analyzed attendance, literacy, and social-emotional data to strengthen interventions.
  • Monitored program implementation and staff performance to ensure quality and accountability.

Education

Claflin University

Bachelor of Arts from Politics and Justice Studies
05.2014

University Overview

Skills

  • Program Leadership
  • Grant & Contract Compliance
  • Staff Supervision & Coaching
  • Strategic Planning
  • School & Community Partnerships
  • CRM Management
  • Data Tracking & Evaluation
  • Budget Oversight
  • Stakeholder Engagement
  • Policy Implementation
Availability
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Timeline

Program Manager
Achieving Success On Purpose, Inc.
01.2025 - Current
Director of Operations & First Impressions
Fusion Academy
01.2023 - 01.2025
Executive Administrative Assistant
The SEED School of Miami
07.2022 - 12.2022
Student Services Coordinator
The SEED School of Miami
08.2017 - 06.2022
Impact Manager
City Year
06.2016 - 07.2017
Claflin University
Bachelor of Arts from Politics and Justice Studies
MERRELL MCDUFFIE