Merri Bork
Manhattan,KS
Overview
6
6
years of professional experience
Work History
Special Populations Program Leader
Manhattan Parks And Recreation
Manhattan, KS
07.2023 - Current
- Developed and implemented new programs to meet the needs of program participants
- Developed detailed lesson plans for various programs
- Resolved conflicts among program participants
- Maintained records of program activities including attendance logs
Front Desk Representative
Fairfield Inn Marriott
Manhattan, Kansas
06.2021 - 07.2023
- Greeted customers in a friendly and courteous manner.
- Answered incoming calls, directed callers to appropriate personnel and took messages as needed.
- Verified customer identification and processed payments for services rendered.
- Assisted with check-in and check-out procedures by confirming reservations and collecting payment information.
- Resolved customer complaints in a professional manner while ensuring their satisfaction was met.
Desk Assistant
Eastern Illinois University
Charleston, Illinois
08.2018 - 03.2020
- Reviewed and processed incoming mail, packages, and deliveries.
- Assisted with the organization of office supplies, equipment, and documents.
- Supported students with residential concerns
Education
Master of Arts - Drama Therapy
Kansas State University
Manhattan12-2024
Bachelor of Arts - Theatre Arts
Eastern Illinois University
Charleston05-2021
Skills
- Activity Planning
- Decision-Making
- Critical Thinking
- Time Management
- Goal Setting
- Communication Skills
- Adaptability and Flexibility
- Professionalism
- Problem-solving abilities
Accomplishments
- Lead the Barrier-Free Theatre troupe of 40 individuals with and without disabilities in devising an original play with performances
- Presented on Barrier-Free Theatre at the Power of Words conference in September 2024
Affiliations
- Interned at Big Lakes Development Center in a Job Skills class for individuals with intellectual and developmental disabilities
- Interned at Anthony Middle School in a special education classroom to teach social and behavioral skills
Timeline
Special Populations Program Leader
Manhattan Parks And Recreation
07.2023 - Current
Front Desk Representative
Fairfield Inn Marriott
06.2021 - 07.2023
Desk Assistant
Eastern Illinois University
08.2018 - 03.2020
Master of Arts - Drama Therapy
Kansas State University
Bachelor of Arts - Theatre Arts
Eastern Illinois University