MERRI DIANN WHITMAN
Delmar,DE
Summary
Versatile and compassionate professional with experience at Lifestar, adept in emergency response and vehicle maintenance. Demonstrated ability to maintain high levels of cleanliness and supply management, alongside profound skills in customer care and problem-solving. Certified in infant and child CPR, showcasing a commitment to safety and empathy in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Emergency Vehicle Operator
Lifestar
09.2023 - 09.2024
- Assisted patients onto ambulance gurney and with transfer into ambulance.
- Documented and reported mechanical issues to appropriate service personnel.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
Private Elder Care
Private Residence
02.2020 - 09.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Customer Care Representative
Lennar Home Builders
09.2017 - 01.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Assisted call-in customers with questions and orders.
Education
Delaware EMT -
Delaware Fire School
Georgetown, DE05-2024
High School Diploma -
Crawford High School
San Diego, CA06-1987
Skills
- Compassion and empathy
- Emergency response
- Vehicle maintenance
- Medical equipment operation
- Infant CPR certified
- Child's CPR certified
- First aid and CPR certified
Timeline
Emergency Vehicle Operator
Lifestar
09.2023 - 09.2024
Private Elder Care
Private Residence
02.2020 - 09.2023
Customer Care Representative
Lennar Home Builders
09.2017 - 01.2020
Delaware EMT -
Delaware Fire School
High School Diploma -
Crawford High School
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