Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Personal Information
Generic
Merriel Herndon

Merriel Herndon

Wichita,US

Summary

Dynamic and independent delivery contractor with a proven track record at Merriel's Delivery Contracting Service, specializing in driving and materials handling to ensure timely and efficient package delivery. Strong organizational skills and a commitment to excellence consistently achieve high levels of customer satisfaction in logistics. Recognized for the ability to adapt to fast-paced environments while maintaining accuracy and reliability. Seeking to leverage extensive experience and dedication to quality for growth opportunities within a collaborative team setting.

Developed strong leadership and operational management skills within dynamic business environment, now seeking to transition into new field. Proven track record in strategic planning and financial oversight. Committed to leveraging these transferrable skills to drive success in new and challenging role.

Offering strong leadership qualities and passion for business development, eager to learn and grow in franchise environment. Brings ability to quickly grasp market trends and operations, contributing effective financial and managerial skills. Ready to use and develop strategic planning and customer service expertise in [Desired Position] role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cleaning Franchise Owner

Jani-King Of Wichita
10.2022 - Current
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Recruited and developed successful leadership staff to handle day-to-day business operations.
  • Organized successful community events promoting the franchise''s brand to drive increased awareness and customer engagement.
  • Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
  • Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.

Independent Delivery Contractor

Merriel's Delivery Contracting Service
06.2022 - Current
  • This business is my own business I started in July of 2022. I am trying to get with a company where I can get my experience and grow at the same time.
  • Delivered packages efficiently to various locations within designated timeframes.
  • Increased route efficiency by regularly reviewing and updating maps, GPS systems, and traffic updates.
  • Developed strong relationships with clients through reliable service and effective problem resolution when needed.
  • Coordinated with warehouse staff for seamless loading of goods onto delivery trucks, reducing wait times at pick-up locations.
  • Maintained accurate record-keeping of deliveries, pick-ups, and mileage logs for streamlined reporting and analysis.
  • Adhered to safety regulations while operating vehicles, resulting in an excellent driving record without any accidents or traffic violations.
  • Performed regular vehicle inspections and maintained cleanliness standards to uphold a professional image for the company.
  • Loaded and unloaded cargo efficiently, minimizing potential damages during transportation and delivery processes.
  • Streamlined delivery routes by optimizing navigation and scheduling to improve overall efficiency.

Medical Delivery Driver

SDSrx Medical Service
03.2023 - 11.2023
  • Streamlined delivery process by utilizing GPS technology for accurate navigation and time management.
  • Increased overall efficiency through consistent communication with dispatchers regarding route updates, delays, or changes.
  • Worked collaboratively with fellow drivers to enhance overall team performance in meeting deadlines and maintaining high-quality service standards.
  • Facilitated smooth transactions between healthcare providers and patients by collecting payment upon delivery when required.
  • Assisted in resolving delivery issues by working closely with logistics team and healthcare providers.
  • Reduced delivery times by efficiently planning and executing optimal routes.
  • Expanded knowledge on various medical supplies through continuous learning, ensuring accurate identification during deliveries.
  • Earned recognition for punctual deliveries, maintaining an excellent track record of on-time performance.
  • Contributed to a safer work environment by following strict guidelines for loading and unloading medical supplies.

Medical Delivery Driver

Over Night Delivery
01.2023 - 03.2023
  • Adhered to all HIPAA regulations while handling confidential patient information for deliveries.
  • Completed daily vehicle inspections to guarantee safety and reliability on the road.
  • Handled emergency situations professionally, exhibiting quick decision-making abilities when rerouting or prioritizing urgent deliveries.
  • Demonstrated professionalism when interacting with healthcare facilities, representing the company positively at all times.
  • Provided exceptional customer service in every interaction with patients, healthcare professionals, and pharmacy staff.
  • Ensured safe transportation of sensitive medical products via careful handling and adherence to protocols.
  • Developed strong relationships with clients through attentive listening skills, addressing concerns or inquiries promptly.
  • Delivered packages to customer doorsteps and business offices.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.

Education

GED -

Wichita Vocational School
Wichita, KS
11.1984

Skills

  • Driver Experience
  • Load & Unload
  • Driving
  • Shipping & Receiving
  • Materials Handling
  • Proficient in pallet jack handling
  • Order Picking
  • Small business operations
  • Verbal and written communication
  • Relationship building
  • Customer relations

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Resolved product issue through consumer testing.

Certification

Non-CDL Class C Driver's License

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • Community Cleanup
  • I like working with my hands and fixing things
  • Outdoor Recreation
  • Auto Repair/Restoration
  • I enjoy helping others and giving back to the community
  • Music

Timeline

Medical Delivery Driver

SDSrx Medical Service
03.2023 - 11.2023

Medical Delivery Driver

Over Night Delivery
01.2023 - 03.2023

Cleaning Franchise Owner

Jani-King Of Wichita
10.2022 - Current

Independent Delivery Contractor

Merriel's Delivery Contracting Service
06.2022 - Current

GED -

Wichita Vocational School

Personal Information

Work Permit: Authorized to work in the US for any employer

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