Merritt Rice
Jacksonville,FL
Summary
High energy worker skilled at welcoming guests and planning ahead for all occasions. Proficient in balancing server loads, staff limits, and customer desires all within a respectable timeframe. Calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Doordash
08.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Host
Carrabba's Italian Grill
05.2022 - 08.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with diverse group of individuals to function resembling a well oiled machine.
Education
Bachelor of Science - Computer Science, Minor in Business Administration
University of North Florida
Jacksonville, FL05.2027
Skills
- Team Collaboration
- Customer Service
- Guest Relations
- Telephone Reception
- Event Planning
- Time management skills
- Problem-Solving
- Safe Food Handling
- Load Balancing
Timeline
Delivery Driver
Doordash
08.2022 - Current
Host
Carrabba's Italian Grill
05.2022 - 08.2022
Bachelor of Science - Computer Science, Minor in Business Administration
University of North Florida