MerryRose Howley
Beltsville,MD
Summary
Adept at enhancing team performance and customer satisfaction, my tenure at MaxSold honed my customer service and problem-solving skills. Demonstrated versatility across roles, from acting at National Theatre For Children to managing kitchen operations, showcases my adaptability and positive attitude. Achievements include memorizing a 45-minute solo performance and significantly improving client contentment through personalized care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auction Team Member
MaxSold
04.2022 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Actor
National Theatre For Children
08.2022 - 11.2022
- Made necessary adjustments to acting, following guidance and requests from directors.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
Actor
Talewise
04.2022 - 08.2022
- Kept in good physical shape to increase fitness and movability on set.
- Memorized a 45-minute one person show including both storytelling and audience participation
- Rehearsed and perfected science experiments to drive audience engagement throughout the show
Kitchen Crew Member
Smart Lunches
04.2021 - 08.2021
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
Dog Sitter
Rover.com
01.2018 - 04.2020
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Education
Bachelor of Fine Arts - Musical Theatre Performance
Western Michigan University
Kalamazoo, MI03.2020
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Certification
Plant Based Nutrition
Timeline
Actor
National Theatre For Children
08.2022 - 11.2022
Auction Team Member
MaxSold
04.2022 - Current
Actor
Talewise
04.2022 - 08.2022
Kitchen Crew Member
Smart Lunches
04.2021 - 08.2021
Dog Sitter
Rover.com
01.2018 - 04.2020
Bachelor of Fine Arts - Musical Theatre Performance
Western Michigan University
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