Mersadies Gaston
The Bronx,NY
Summary
At Olgam Life Plasma Donation, I excelled in enhancing patient experiences and specimen handling accuracy, demonstrating expertise in venipuncture and compassionate patient care. My proactive approach improved follow-up appointments significantly, while always upholding HIPAA compliance and fostering trust through effective communication and meticulous attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Phlebotomist Technician
Bronx Lebanon hospital
The Bronx, NY, NY
07.2025 - Current
- Assisted with processing specimens for laboratory testing.
- Adhered to quality assurance standards set by the laboratory facility.
- Responded to inquiries from patients and staff members in a professional manner.
- Followed standard operating procedures for specimen collection processes.
- Maintained accurate records of patient information and results.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Phlebotomist
Olgam Life Plasma Donation
11.2022 - 02.2025
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Performed venipunctures, finger sticks and sticks for adults
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
- Improved patient follow-up, reducing missed appointments through effective reminder calls.
- Assisted with medical coding and billing tasks.
Education
Certificate - Phlebotomist Technician
Institute of Careers Continuity
Manhattan, NY08.2023
Academy For Scholarships And Entrepreneurships
The Bronx, NY06.2018
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- Patient confidentiality
- Specimen labeling procedures
- Donor screening
- Customer service
- Certified in CPR/AED
- Team collaboration
- Proper labeling
Certification
Phlebotomist and EKG Technician
Timeline
Certified Phlebotomist Technician
Bronx Lebanon hospital
07.2025 - Current
Phlebotomist
Olgam Life Plasma Donation
11.2022 - 02.2025
Certificate - Phlebotomist Technician
Institute of Careers Continuity
Academy For Scholarships And Entrepreneurships