Mersedes L. Streeter
Martville
Summary
A highly motivated, reliable and organized individual that specializes in customer service. With my background in management, I am seeking to obtain a professional career within a company that has room for growth and advancement.
Overview
19
19
years of professional experience
Work History
Regitration Coordinator Supervisor
Robert Half on Behalf of PPL.
Remote
12.2024 - Current
- Started as Registration Specialist, following up on referrals from the DOH. Supporting consumer and their assistances while abiding by Hippa
- 03/19/25, promoted to supervisor to train and support registration staff
- Organizes and directs workflow while executing performance targets
- Responds to processing and escalations of complaints/ grievances
Bookeeper/Office Manager
Shott Construction
Syracuse, NY
04.2019 - 11.2024
- Setup new vendor accounts/ processed insurances, workers compensation certificates
- Maintained accurate financial records. Reconciled accounts payable/receivable transactions regularly
- Oversaw inventory. Conducted regular assessments and ordered when necessary
Sales/ Service Specialist
Bank of America
Syracuse, NY
12.2014 - 12.2018
- Developed strong relationships with key clients, resulting in increased repeat business.
- Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
- Reconciled main vault, cash drawers, and drive thrus
- Trained junior team members, improving overall team performance
District Manager
Beauty Plus Salon
Syracuse, NY
10.2009 - 10.2013
- Supervised five locations, enforcing high-quality standards of operation
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits
- Screened interviewees, hired and terminated
- Ordered all merchandise and supplies. Maintained strict inventory control
Assistant Manager
A & E NYS Surgery
DeWitt, MI
04.2006 - 09.2009
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
Education
Advanced Regents Diploma - NYS Cosmetology License
East Syracuse- Minoa High School
East Syracuse, NYSkills
- Management
- AP/ AR General Ledger
- Microsoft Word/ Excel
- Payroll
- Customer service
- Typing (55 wpm)
- Data entry
- Quick-books
- Exceptional communication
- Customer service expertise
Timeline
Regitration Coordinator Supervisor
Robert Half on Behalf of PPL.
12.2024 - Current
Bookeeper/Office Manager
Shott Construction
04.2019 - 11.2024
Sales/ Service Specialist
Bank of America
12.2014 - 12.2018
District Manager
Beauty Plus Salon
10.2009 - 10.2013
Assistant Manager
A & E NYS Surgery
04.2006 - 09.2009
Advanced Regents Diploma - NYS Cosmetology License
East Syracuse- Minoa High School