Mert Aydin
Bay Shore
Summary
Hello! My name is Mert Aydin. I am American/Turkish and 25 years old. I view myself as an extremely hard-working and motivated individual who always puts maximum effort into any and every task handed to me. My proficiencies are in medical and dental fields as well as extensive billing and patient account processing experiencece. I speak fluent English and Turkish and possess conversational Spanish abilities. Although I have not finished college due to withdrawing during the COVID pandemic, I was a 3.8 GPA student and held great pride in being academically excellent as well as having a great idea of non-academic common sense and basic knowledge.
Overview
7
7
years of professional experience
Work History
Dental Billing Representative
Sachem Dental Group
Ronkonkoma
03.2023 - Current
- Processed dental insurance claims using advanced billing software.
- Assisted patients with financial inquiries regarding their accounts.
- Provided training to new team members on billing procedures and systems.
- Managed follow-up on outstanding claims and payments efficiently.
- Submitted appeals for denied claims as needed and followed up on status updates from payers.
- Verified patient insurance eligibility and coverage details.
Front Desk Manager
Ismail Ozcan MD PC
Ronkonkoma
08.2019 - 03.2023
- Managed guest check-in and check-out procedures, reservations, and payments.
- Managed front desk operations, ensuring smooth patient check-in and check-out processes.
- Trained and supervised front desk staff, promoting excellent customer service standards.
- Handled patient inquiries and resolved issues to enhance overall satisfaction.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
Education
Some College (No Degree) - Biology / Nursing
SUNY, Farmingdale
Farmingdale, NYSkills
- Patient billing
- Claims processing
- Claim appeals
- Payment reconciliation
- Account collections
- ICD-10 proficiency
- Diagnostic coding
- Patient account management
- Financial reporting
- Multitasking
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Spanish
Limited
Accomplishments
- Honor Roll 2017-2021
Timeline
Dental Billing Representative
Sachem Dental Group
03.2023 - Current
Front Desk Manager
Ismail Ozcan MD PC
08.2019 - 03.2023
Some College (No Degree) - Biology / Nursing
SUNY, Farmingdale