Merve Celikkaya
Edgewater,MD
Summary
A dedicated and enthusiastic, bi-lingual professional, with a passion for delivering exceptional customer service.
With extensive international travel experience, I have developed a deep appreciation for diverse cultures and a strong ability to connect with people from all walks of life. My global perspective and adaptability allow me to provide personalized and effective solutions to meet customer needs. Committed to fostering positive relationships and ensuring customer satisfaction, I bring a unique blend of cultural sensitivity, communication skills, and a customer-centric approach to every interaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Purchasing Manager
Zenith Kitchen and Bath
Ellicott City, MD
04.2023 - 06.2024
- Reporting to CEO
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Monitored inventory levels to ensure adequate stock for production requirements.
Waitress/Server
Fedora Bistro Cafe
Lawrenceville, NJ
2021 - 2022
- Greeted customers and provided menus.
- Communicated daily specials to customers.
Au Pair
Au Pair Care
Edgewater, MD
2019 - 2022
- Ensuring the safety and well-being of the children at all times.
- Assisting with or managing the children's daily routine, including waking them up, getting them dressed, and preparing meals.
- Taught basic life skills such as personal hygiene, manners, politeness and respect for others.
Basketball Coach and Basketball Referee
Turkish Basketball Federation
, Turkiye
2014 - 2019
Pilates Instructor
Kuum Hotel & SPA Bodrum
, Turkiye
2015 - 2017
Swimming Coach/Personal Trainer
Pamukkale University Sports Center
, Turkiye
2015 - 2017
Waitress/Server/Receptionist
Melrose Viewpoint Hotel
Pamukkale, Turkiye
2014 - 2015
- Answered questions about menu items, ingredients, and pricing.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in seating guests at tables or booths.
- Presented food and beverages to guests at tables.
Education
Some College (No Degree) - Teaching English As A Second Language (ESL)
Anne Arundel Community College
Arnold, MD05-2024
Bachelor of Science - Physical Education And Sports Teacher
Pamukkale University
Turkiye 01-2019
Skills
- Teaching Strategies
- Gameplay Management
- Public Speaking
- Scheduling
- Team Coordination
- Customer Service Skills
- Communication Skills
- Safety and Emergency Skills
- Cultural Sensitivity
- Flexibility and Adaptability
Certification
- International Wellness Federation Wellness Instructor Certification
- Turkish Basketball Federation Basketball Referee Certification
- Turkish Basketball Federation Basketball Coaching Certification
- Volunteer Experience of Pamukkale University Special Olympics National Game
Languages
English
Full Professional
Turkish
Native/ Bilingual
Timeline
Purchasing Manager
Zenith Kitchen and Bath
04.2023 - 06.2024
Waitress/Server
Fedora Bistro Cafe
2021 - 2022
Au Pair
Au Pair Care
2019 - 2022
Basketball Coach and Basketball Referee
Turkish Basketball Federation
2014 - 2019
Pilates Instructor
Kuum Hotel & SPA Bodrum
2015 - 2017
Swimming Coach/Personal Trainer
Pamukkale University Sports Center
2015 - 2017
Waitress/Server/Receptionist
Melrose Viewpoint Hotel
2014 - 2015
Some College (No Degree) - Teaching English As A Second Language (ESL)
Anne Arundel Community College
Bachelor of Science - Physical Education And Sports Teacher
Pamukkale University