Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
years of professional experience
2014
years of post-secondary education
Work History
Goodwill Houston
Houston
Retail Team Lead
06.2025 - Current
Job overview
Led daily operations of retail team to ensure smooth workflow.
Trained new staff on store policies and customer service standards.
Managed inventory by organizing stock
Ensure cleanliness in the store
Assisted customers with inquiries and provided product recommendations.
Collaborated with management to develop promotional displays and layouts.
Enforced safety procedures to maintain a secure shopping environment.
Resolved customer complaints promptly and professionally.
Goodwill Houston
Houston
Key Holder
04.2024 - 06.2025
Job overview
Assisted customers with product selection and provided exceptional service.
Managed cash register operations and processed customer transactions efficiently.
Organized merchandise displays to enhance store presentation and accessibility. XP
Ensured compliance with safety standards and maintained a clean environment.
Monitored inventory levels and restocked shelves as needed throughout the day.
Collaborated with team members to create a positive shopping experience for all customers.
Managed key holder responsibilities such as opening and closing the store, setting alarms.
Organized backroom storage areas to maximize efficiency of space utilization.
Assisted in general housekeeping to maintain store image.
Goodwill Houston
Houston
Cashier
02.2024 - 04.2024
Job overview
Processed customer transactions accurately and efficiently
Provided excellent customer service and addressed inquiries promptly.
Assisted in maintaining store cleanliness and organization throughout shifts.