Mery Carrero
Cleveland
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proacti
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
Krazy Dog
Houston
03.2025 - Current
- Processed customer transactions efficiently at a busy retail environment.
- Assisted customers with product inquiries and provided excellent service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Front Desk Receptionist
New Horizons Wellness Center
Cleveland
02.2024 - 11.2024
- As a front desk receptionist my role was to greet patients as they walk in, set appointment for patients over the phone or in person, Help patients with concents form and check out and send email and messages regarding appointment confirmation or responded to email from patients.
- I also got basic training on medical assistant role on taking patient temperature, pressure, and venipuncture.
- Scheduled appointments efficiently, using electronic management software to optimize bookings.
- Maintained cleanliness and organization of reception area for a welcoming environment.
- Assisted clients with intake forms, ensuring accuracy and confidentiality of information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Greeted clients warmly and provided exceptional customer service at the wellness center.
Inside Sales Representative
ark business development
Houston
11.2023 - 02.2024
- My position in this job site was to sale phones, internet, cable to customers in stores.
- Conducted product demonstrations to educate potential customers on features and benefits.
- Participated in sales meetings to share insights and strategies for improving performance.
- Provided customers with product information, pricing and availability.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Negotiated prices, terms of sale and service agreement to close transactions.
Paint Department Associate
The Home Depot
Cleveland
01.2022 - 11.2023
- In the department of paint my responsibility are to be at the paint desk give good customer service by taking customers orders and answering questions of Home Depot's different paint brands also other products customers will need in hand to complete their paint project.
- As well as keeping the department clean and keeping it stock up.
- I also help in the bookkeeping department handling the cash in the store with the registers and making the stores deposits for the bank.
- Assisted customers in selecting paint products and color matching.
- Maintained cleanliness and organization of paint department displays.
- Operated paint mixing machines to prepare custom colors for customers.
- Stocked shelves with paint and related supplies to ensure availability.
- Educated customers on safety protocols for handling paint products.
- Followed established procedures for mixing, measuring, tinting and blending paints and stains.
- Stocked shelves, racks and displays with paint products according to store standards.
- Assisted customers with selecting the right paint, supplies and tools for their projects.
Sales Associate
Walmart
Cleveland
08.2019 - 01.2022
- 1. Stocker
- 2. Online grocery pick up
- Assisted customers with product selection and inquiries for a positive shopping experience.
- Stocked shelves and organized merchandise to maintain store presentation standards.
Cashier/Customer Service
CiCi's Pizza
Cleveland
08.2018 - 07.2019
- 1. Cashier
- 2. Bus girl
- 3. Supervisor lead
- 4. Dishwasher
- Processed customer transactions efficiently at fast-casual dining establishment.
- Maintained cleanliness and organization of cashier station throughout shifts.
- Resolved customer inquiries and concerns promptly and professionally.
- Learned roles of other departments to provide coverage and keep store operational.
Education
esthetician/ manicurist
Top secrete beauty spa academy
Houston, tx 11.2024 - 10.2025
High school diploma -
Cleveland High School
Cleveland, TX 08.2016 - 06/2019
Skills
- Freight Experience
- Cash Handling
- Merchandising
- Cleaning Experience
- Salesforce
- Customer service
- Assistant Manager Experience
- Expert
- Retail Sales
- Inside Sales
- Cashiering
- Organizational Skills
- Phone etiquette
- Order Entry
- Communication skills
- Front desk receptionist
- Bilingual
- Attention to detail
- Multitasking and organization
- Cash handling and management
- Professionalism and courtesy
- Work ethic and integrity
Timeline
Cashier
Krazy Dog
03.2025 - Current
esthetician/ manicurist
Top secrete beauty spa academy
11.2024 - 10.2025
Front Desk Receptionist
New Horizons Wellness Center
02.2024 - 11.2024
Inside Sales Representative
ark business development
11.2023 - 02.2024
Paint Department Associate
The Home Depot
01.2022 - 11.2023
Sales Associate
Walmart
08.2019 - 01.2022
Cashier/Customer Service
CiCi's Pizza
08.2018 - 07.2019
High school diploma -
Cleveland High School
08.2016 - 06/2019