MERY DUENAS
Wayne,PA
Summary
Certified Emergency Medical Technician with strong bilingual communication skills (English & Spanish). Experienced in customer-facing roles and trained in emergency medical response, trauma care, and basic life support. Adaptable, calm under pressure, and committed to delivering quality care to diverse communities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Wegmans
08.2024 - Current
- - Provided customer support and answered questions with professionalism and empathy
- - Maintained clean, safe, and visually appealing work areas
- - Demonstrated deep product knowledge to guide customer decisions
Barista
Starbucks
10.2022 - 10.2024
- - Managed cash/card transactions and operated POS systems accurately
- - Maintained speed and accuracy during high-volume periods
- - Trained and collaborated with team members to ensure quality service
- - Built rapport with customers and ensured positive daily experiences
Education
Emergency Medical Technician Certificate -
Delaware County Community College
12.2024
Skills
- Emergency Response & Patient Care
- Bilingual Communication (English & Spanish)
- Critical Thinking Under Pressure
- Team Collaboration
- Medical Equipment Familiarity
- Customer Service & Interpersonal Skills
Certification
- PA EMS Registry, NREMT
- CPR Certification
- Basic Life Support (BLS)
- IS-100, IS-700, HAZMA
LNGG
Bilingual: English & Spanish
Timeline
Team Member
Wegmans
08.2024 - Current
Barista
Starbucks
10.2022 - 10.2024
Emergency Medical Technician Certificate -
Delaware County Community College
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