Mery Sledge
Summerdale,AL
Summary
Proven expertise in customer service and administration regulations. Skilled in regulatory compliance and adept at fostering teamwork, ensuring optimal performance and customer satisfaction. Committed to maintaining high standards in the workplace.
Overview
13
13
years of professional experience
Work History
Medication Technician
Seagrass Village
06.2023 - Current
- Monitored medication storage area to maintain medication security and control.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Reviewed patient progress to document effects of any prescribed medication.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
- Counted and recorded medication inventory routinely to maintain medication security and control.
Medication Technician/Resident Assistant
Live Oak Village
Foley, AL
01.2022 - 06.2023
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored patient responses to medication to report adverse reactions quickly.
Lead Registration Specialist
South Baldwin Regional Medical Center
Foley, AL
06.2017 - 01.2022
- Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
- Assisted in developing educational materials related to the registration process for both staff members and patients.
- Organized patient files, ensuring easy access for medical professionals while maintaining strict privacy standards.
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing, and coding questions.
General Manager
Hutchinson Enterprises
Foley, AL
11.2012 - 06.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
Education
Business Administration
Shelby State Community College
Memphis, TNSkills
- Medication administration
- Medication reconciliation
- Healthcare regulations
- Pharmacy knowledge
- Safety management
- Adherence to protocols
- Privacy and confidentiality
- Regulatory compliance
References
Upon Request
Timeline
Medication Technician
Seagrass Village
06.2023 - Current
Medication Technician/Resident Assistant
Live Oak Village
01.2022 - 06.2023
Lead Registration Specialist
South Baldwin Regional Medical Center
06.2017 - 01.2022
General Manager
Hutchinson Enterprises
11.2012 - 06.2017
Business Administration
Shelby State Community College