Meryikia Jones
Houston,TX
Summary
Hardworking Deli Clerk with 9 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.
- Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 3 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
PCT
Baylor Scott & White Medical Center
12.2020 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Deli Clerk
Kroger
08.2017 - 12.2020
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Planned work for deli team to optimize coverage for busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cashier Team Lead
Raising Cane's Restaurants
05.2015 - 08.2017
- Monitored areas for security issues and safety hazards.
- Quickly and accurately counted drawers at start and end of each shift.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Communicated with customers and team members to solve problems.
- Interpreted and enforced operating instructions, procedures and safety rules.
- Trained team members on cash register operation and cash handling.
- Generated routine reports and professional correspondence.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Operated POS cash register and equipment to collect payments.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
Customer Service Cashier
Walmart
12.2012 - 05.2014
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Sold lottery tickets and fish and game licenses.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Completed file maintenance log for price discrepancies.
- Counted money in drawers at beginning and end of each shift.
Education
Diploma -
Nimitz High School
Houston, TX06.2012
Skills
- Point of Sale Knowledge
- Ordering Procedures
- Guest Services
- Stocking and Replenishing
- Food Preparation and Safety
- Interactive Communication Skills
- Accurate Money Handling
- Food Safety
- Cross-Selling Products and Services
- Cleanliness and sanitation
- Proper waste disposal
- Inventory oversight
- Equipment operation
- Equipment safety
- Equipment monitoring
- Patient Service
- Blood Glucose Monitoring
- Feeding Assistance
- Professional Bedside Manner
- Family Communication
- Monitor Vitals
- Patient Admission
- Monitoring Patient Conditions
- Mobility Devices
- Infection Control Standards
- Patient Positioning Understanding
- Vitals Documentation
- Nursing Staff Support
- Performing EKGs
Timeline
PCT
Baylor Scott & White Medical Center
12.2020 - Current
Deli Clerk
Kroger
08.2017 - 12.2020
Cashier Team Lead
Raising Cane's Restaurants
05.2015 - 08.2017
Customer Service Cashier
Walmart
12.2012 - 05.2014
Diploma -
Nimitz High School