Mesha Fisher
Urbandale,IA
Summary
Reliable and customer-focused professional with experience in Amazon operations, USPS mail processing, and health insurance customer service. Skilled in communication, data entry, problem solving, accuracy, and working efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Fulfillment Center Associate
Amazon
Ankeny, Iowa
05.2026 - Current
- Operated material handling equipment to transport items within the fulfillment center.
- Packaged products accurately according to Amazon's quality standards and guidelines.
- Sorted and organized incoming packages for efficient processing and distribution.
PSE Clerk
USPS
Milo, IA
11.2025 - 05.2026
- Handled cash transactions for postal services accurately.
- Assisted customers with inquiries and service requests daily.
- Collaborated with team members to ensure efficient workflow.
Customer Experience Representative
Elevance Health
Des Moines, Iowa
03.2023 - 11.2024
- Assisted customers with inquiries and issues regarding health insurance plans.
- Educated clients on available services and benefits within their coverage.
- Resolved complaints by identifying root causes and proposing solutions.
Education
East High School
Des Moines, IASkills
- Customer Service & Communication
- Health Insurance Information
- Mail Processing & Data Entry
- Package Sorting & Fulfillment
- Attention to Detail & Accuracy
- Problem Solving & Conflict Resolution
- Time Management & Teamwork
Timeline
Fulfillment Center Associate
Amazon
05.2026 - Current
PSE Clerk
USPS
11.2025 - 05.2026
Customer Experience Representative
Elevance Health
03.2023 - 11.2024
East High School