MESHAL SADIQ KHAN
Dammam
Summary
Computer Science graduate with a strong foundation in cybersecurity, networking, and web technologies. Completed multiple certified training programs in ethical hacking, system protection, and network fundamentals. Experienced in troubleshooting digital systems and supporting users in technical environments. Seeking an entry-level role in cybersecurity or IT support to apply technical skills and contribute to securing digital systems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service (Technical Support)
Asela CX (STC Bank)
01.2025 - Current
- Resolved digital payment and mobile application issues
- Monitored system performance and reported anomalies to senior staff.
- Educated customers on product features and best practices for usage.
- Assisted clients with account setup and mobile app configuration.
- Documented customer interactions in support ticketing system for tracking issues.
- Collaborated with team members to identify recurring technical problems.
- Provided step-by-step guidance on troubleshooting common software errors.
Digital Content Developer
Rqeem Company
01.2024 - 05.2024
- Created presentations and digital content
- Collaborated with team members to brainstorm content ideas and strategies.
- Managed content scheduling using project management tools for timely delivery.
IT / Technical Intern
Jabeen Company
01.2024 - 05.2024
- Conducted software testing to identify bugs and improve application functionality.
- Documented technical processes and user guides for future reference and training.
- Utilized project management tools to track tasks and maintain workflow organization.
Education
Bachelor of Computer Science -
Jubail Industrial College
01-2024
Skills
- Web development: Python, JavaScript, HTML, CSS
- TCP/IP networking expertise
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Active listening
Websites
Certification
- Cybersecurity Fundamentals – Doroob Academy (2023-03)
- Protecting Systems from Hacking – Imam Abdulrahman Bin Faisal University (2023-05)
- Cyberbytes Cybersecurity Workshop – Cyberbytes (2024-10)
- Fundamentals of Cryptography – Tuwaiq Academy (2025-09)
- Developing Cybersecurity Culture from a Change Management Perspective – Attaa Digital (2022-12)
- Computer Networks – M3aarf Platform (2023-07)
- Network Programming 102 – Tuwaiq Academy (2024-08)
- HTML (Web Development) – Tuwaiq Academy (2023-06)
- CSS (Web Development) – Tuwaiq Academy (2023-06)
- UX/UI Design – Tuwaiq Academy (2024-10)
- Advanced JavaScript – Attaa Digital (2022-11)
- Introduction to Data Analytics – Tuwaiq Academy (2026-04)
- Applications of Artificial Intelligence in Early Diagnosis of Diabetic Retinopathy – Attaa Digital (2022-10)
- Artificial Intelligence and Its Challenges – Attaa Digital (2022-10)
- Introduction to Game Development Using C# – Attaa Digital (2022-11)
- Designing Using PowerPoint – Attaa Digital (2022-11)
Languages
Arabic: Native
English: Upper-Intermediate
Timeline
Customer Service (Technical Support)
Asela CX (STC Bank)
01.2025 - Current
Digital Content Developer
Rqeem Company
01.2024 - 05.2024
IT / Technical Intern
Jabeen Company
01.2024 - 05.2024
Bachelor of Computer Science -
Jubail Industrial College