Meshel Woodson
Fountain,CO
Summary
Dynamic medical professional prepared for this role, bringing valuable experience in clinical and administrative functions with extensive experience at CommonSpirit Health, excelling in clinical management, patient management and customer service. Proven track record in enhancing clinic efficiency and patient satisfaction through effective communication and proactive problem-solving. Skilled in HIPAA compliance and medical supply inventory management, ensuring high-quality care delivery in fast-paced environments. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
8
8
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Medical Assistant
CommonSpirit Health
11.2022 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Lead Medical Assistant
MVMG, Part of Optum
03.2021 - 11.2022
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Conducted regular quality assurance evaluations across all aspects of clinic operations to identify areas for improvement and implement corrective actions accordingly.
Lead Medical Assistant
Optum Urgent Care
01.2019 - 02.2021
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Reduced wait times for patients through effective scheduling adjustments based on demand patterns.
- Prepared and administered medications to alleviate patient symptoms.
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Implemented effective inventory management strategies to ensure consistent availability of essential medical supplies for daily clinic operations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Associates In Gastroenterology Colorado Springs
08.2017 - 12.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Associate of Science - Science in Management
Colorado Technical University
Colorado Springs, CO07-2025
High School Diploma -
LifeSkills Center of Colorado Springs
Colorado Springs, CO 01.2012 - 01.2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient management
- Medical office management
- Inventory and supply management
- Complex Problem-solving
- Patient flow management
- Medical supply inventory
- Professionalism and ethics
Certification
- RMA - Registered Medical Assistant
- BLS Certificat
Languages
English
Timeline
Medical Assistant
CommonSpirit Health
11.2022 - Current
Lead Medical Assistant
MVMG, Part of Optum
03.2021 - 11.2022
Lead Medical Assistant
Optum Urgent Care
01.2019 - 02.2021
Medical Assistant
Associates In Gastroenterology Colorado Springs
08.2017 - 12.2019
High School Diploma -
LifeSkills Center of Colorado Springs
01.2012 - 01.2013
Associate of Science - Science in Management
Colorado Technical University
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