Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MESHELE FREEZE

MESHELE FREEZE

Tampa

Summary

Detail-oriented and client-focused professional with strong experience in healthcare administration, patient advocacy, and office operations. Skilled in navigating healthcare systems, resolving individual concerns, and ensuring efficient scheduling, billing, and care coordination. Recognized for strong communication, adaptability, and the ability to support both patients and clinical teams in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Media Content Creator

Myself
Tampa
07.2025 - Current
  • Developed engaging social media content tailored for multiple platforms to boost user interaction.
  • Developed content strategy to increase social media followers and engagement.
  • Created and scheduled posts to enhance online engagement and brand visibility.
  • Collaborated with influencers to increase brand awareness and audience reach.

Patient Advocate

OnPoint Behavioral Health
Temple Terrace
06.2024 - Current
  • Provide compassionate support to patients in person and over the phone
  • Acted as a key liaison between patients, healthcare providers, and external partners.
  • Managed appointment scheduling, patient flow, and provider calendars to enhance patient access and provider efficiency
  • Coordinated meetings with pharmaceutical representatives and vendors to facilitate collaboration and resource availability
  • Ensure HIPAA compliance with all documentation
  • Prepare billing documentation for claims processing
  • Input and analyzed billing data for accuracy, ensuring timely claims processing and compliance

Worship Leader

Local Churches
01.2024 - Current
  • Create engaging worship services that uplifted congregation members.
  • Develope innovative worship experiences to strengthen spiritual connections among attendees.
  • Coordinate music selection and rehearsal schedules with band members and vocalists.
  • Organize weekly services to promote team collaboration and enhance community engagement.

*

Administrative Assistant

OnPoint Behavioral Health
Temple Terrace
01.2024 - 06.2024
  • Coordinated schedules and itineraries to optimize time management for team members
  • Managed email correspondence and digital records to maintain organized communication flow
  • Facilitated document preparation to support timely project completion
  • Created spreadsheets and documents

Accounts Receivable

Indian River State College
09.2021 - 05.2023
  • Managed billing and data entry tasks.

Sales Associate

Champs Sports
06.2021 - 12.2022
  • Assisted customers with product selections and inquiries.
  • Facilitated seamless transactions at point of sale, enhancing customer satisfaction.
  • Processed sales transactions using point-of-sale systems.
  • Maintained product displays and ensured store cleanliness.

Education

Some College (No Degree) - Accounting

Indian River State College
Ft. Pierce, FL
05-2026

Skills

  • Patient support and customer service
  • Office management and administrative support
  • Calendar coordination and appointment scheduling
  • Data entry and billing support
  • Schedule coordination for providers
  • Transaction handling and payment collection
  • Document management and HIPAA compliance
  • Microsoft Word, Excel, Outlook proficiency
  • Conflict resolution and communication skills
  • Multitasking and time management abilities
  • Collaboration and team leadership
  • Critical thinking and problem-solving skills
  • Professional presence in public speaking
  • Social media management
  • Content creation

Certification

  • Pre-licensing Real Estate Course Certificate, Premier Real estate School of Tampa, 2026

Timeline

Social Media Content Creator

Myself
07.2025 - Current

Patient Advocate

OnPoint Behavioral Health
06.2024 - Current

Worship Leader

Local Churches
01.2024 - Current

Administrative Assistant

OnPoint Behavioral Health
01.2024 - 06.2024

Accounts Receivable

Indian River State College
09.2021 - 05.2023

Sales Associate

Champs Sports
06.2021 - 12.2022

Some College (No Degree) - Accounting

Indian River State College
MESHELE FREEZE