Talia Grant
Lakeland
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure a position with a company and grow and help a team achieve company goals.
Overview
9
9
years of professional experience
Work History
Front Desk Clerk
Fierce Hair Studio Inc.
02.2020 - 04.2025
- Monitored front desk telephone lines
- Processed payments accurately
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
Warehouse Worker
Express Employment Professionals
06.2024 - 03.2025
- Assembled and packaged food items
- Packaged food items for shipment and organized orders for delivery.
- Operated food production equipment
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
Warehouse Worker
On Target Staffing
01.2022 - 05.2023
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Picking, packing, and shipping
- Enhanced production by assembling products quickly and accurately on the assembly line.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
Collection Specialist / Customer Service Representative
Gc Services
07.2019 - 06.2021
- Inbound and Outbound Customer service and Sales
- Promptly responding to incoming inquiries regarding services, billing, account details, and general questions.
- Troubleshooting issues, Account management
- Identifying the root causes of problems related to service delivery, billing discrepancies, or account access and Resolving customer complaints, Escalating complex issues.
- Data entry and recordkeeping:
Market Research Telephone Interviewer
American Directions Group
01.2016 - 11.2017
- Outbound calling to individuals on a pre-determined list to initiate surveys.
- Survey administration, Data entry
- Adhering to established protocols and ensuring accurate data collection.
- Documenting call details and submitting completed surveys.
Education
High School Diploma -
Winter Haven High
05.2018
Skills
- Computer literacy
- Research marketing
- Front office support
- Multi-line phone systems
- Word processing
- Guest reception
- Packaging and labeling
- Picking and packing
- Attention to detail
- Material handling
Timeline
Warehouse Worker
Express Employment Professionals
06.2024 - 03.2025
Warehouse Worker
On Target Staffing
01.2022 - 05.2023
Front Desk Clerk
Fierce Hair Studio Inc.
02.2020 - 04.2025
Collection Specialist / Customer Service Representative
Gc Services
07.2019 - 06.2021
Market Research Telephone Interviewer
American Directions Group
01.2016 - 11.2017
High School Diploma -
Winter Haven High
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