Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AWARDS & HONORS
Distinguished Service Award, 2025 Sergeant Custody Supervisor of the year sor of

Metra Smith

Shelby County Correction Center
Memphis,USA
1
Certification
29
years of professional experience

Experienced Correctional Sergeant specializing in emergency response and operational coordination. Maintained order and enforced regulations while enhancing facility safety and compliance with departmental protocols. Developed team collaboration and conflict resolution capabilities, contributing to effective staff training and inmate management.

Work History

Correctional Sergeant

6 Years 3 Months
Shelby County Division of Corrections | 05.2020 - Current
  • Supervised intake and release, count room, and property room operations at RC Building One to ensure efficient processing.
  • Supervised officers in daily operations of correctional facility, ensuring safety and security while promoting trust and teamwork.
  • Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
  • Coordinated inmate movement during shifts to uphold order and discipline.
  • Monitored compliance with departmental policies, regulations, and procedures to uphold institutional integrity.
  • Conducted daily briefings to communicate critical information to oncoming shifts, enhancing continuity of operations.
  • Participated in regular meetings with senior management to discuss operational needs and objectives.

Correctional Officer

25 Years 7 Months
Shelby County Correction Center | 01.2001 - Current
  • Monitored and directed inmate activities, ensuring compliance with established facility regulations.
  • Supervised inmate activities to ensure compliance with facility regulations.
  • Trained new officers on protocols, emergency procedures, and incident reporting systems.
  • Instructed new officers on critical emergency protocols and incident reporting systems to enhance operational readiness and response effectiveness.

Monitoring Specialist

3 Years
Youth Villages | 09.1997 - 09.2000
  • Monitored facility activities, ensuring adherence to safety and security protocols.
  • Monitored facility to prevent unauthorized behaviors.
  • Responded promptly to emergencies, coordinating with local authorities.
  • Notified personnel of concerns regarding children's health, behavior, or emotional state, facilitating timely interventions.
  • Recorded details of all overnight activities in an incident report.
  • Communicated with children, providing comfort and positive reinforcement to support emotional well-being.
  • Provided daily care and support for children in institutional settings.
  • Monitored individual progress and development within youth support programs.

Education

High School Diploma

Millington Central High School | Millington, TN | 05-1983
  • Participated in Early Childhood Education, May 1981-1983
  • Delta Sigma Theta Signature Debutante

Skills

Inmate supervision
Security measures
Crisis management
Conflict resolution
Emergency management
Operational oversight
Training coordination
Policy compliance
Team leadership

Accomplishments

Management Development For Minorities and Women in Corrections

Certificate of Completion

Certification

MANAGEMENT DEVELOPMENT FOR MINORITIES AND WOMEN IN CORRECTIONS CERTIFICATE OF COMPLETION

Timeline

Correctional Sergeant

Shelby County Division of Corrections
05.2020 - CurrentRead More

Correctional Officer

Shelby County Correction Center
01.2001 - CurrentRead More

Monitoring Specialist

Youth Villages
09.1997 - 09.2000Read More

Millington Central High School

High School Diploma
Read More

AWARDS & HONORS

DISTINGUISHED SERVICE AWARD 2025 SERGEANT CUSTODY SUPERVISOR OF THE YEAR

Distinguished Service Award, 2025 Sergeant Custody Supervisor of the year sor of

My leadership ability to manage, train and direct subordinate correctional officers, sergeants, and residents are my strong points. My passion for building morale are important to me and shows in how the area I supervise work as a team with open communication to combat high stress and become a proud unit.  I have 20 years experience as an Officer and 5 years experience as a Correctional Sergeant. I also am a Certified Field Training officer. This profession that I have choose is one that brings me deep satisfaction.

Metra Smith