Distinguished Service Award, 2025 Sergeant Custody Supervisor of the year sor of
Metra Smith
Shelby County Correction Center
Memphis,USA
1
Certification
29
years of professional experience
Experienced Correctional Sergeant specializing in emergency response and operational coordination. Maintained order and enforced regulations while enhancing facility safety and compliance with departmental protocols. Developed team collaboration and conflict resolution capabilities, contributing to effective staff training and inmate management.
Work History
Correctional Sergeant
6 Years 3 Months
Shelby County Division of Corrections | 05.2020 - Current
Supervised intake and release, count room, and property room operations at RC Building One to ensure efficient processing.
Supervised officers in daily operations of correctional facility, ensuring safety and security while promoting trust and teamwork.
Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
Coordinated inmate movement during shifts to uphold order and discipline.
Monitored compliance with departmental policies, regulations, and procedures to uphold institutional integrity.
Conducted daily briefings to communicate critical information to oncoming shifts, enhancing continuity of operations.
Participated in regular meetings with senior management to discuss operational needs and objectives.
Correctional Officer
25 Years 7 Months
Shelby County Correction Center | 01.2001 - Current
Monitored and directed inmate activities, ensuring compliance with established facility regulations.
Supervised inmate activities to ensure compliance with facility regulations.
Trained new officers on protocols, emergency procedures, and incident reporting systems.
Instructed new officers on critical emergency protocols and incident reporting systems to enhance operational readiness and response effectiveness.
Monitoring Specialist
3 Years
Youth Villages | 09.1997 - 09.2000
Monitored facility activities, ensuring adherence to safety and security protocols.
Monitored facility to prevent unauthorized behaviors.
Responded promptly to emergencies, coordinating with local authorities.
Notified personnel of concerns regarding children's health, behavior, or emotional state, facilitating timely interventions.
Recorded details of all overnight activities in an incident report.
Communicated with children, providing comfort and positive reinforcement to support emotional well-being.
Provided daily care and support for children in institutional settings.
Monitored individual progress and development within youth support programs.
Education
High School Diploma
Millington Central High School | Millington, TN | 05-1983
Participated in Early Childhood Education, May 1981-1983
Delta Sigma Theta Signature Debutante
Skills
Inmate supervision
Security measures
Crisis management
Conflict resolution
Emergency management
Operational oversight
Training coordination
Policy compliance
Team leadership
Accomplishments
Management Development For Minorities and Women in Corrections
Certificate of Completion
Certification
MANAGEMENT DEVELOPMENT FOR MINORITIES AND WOMEN IN CORRECTIONS CERTIFICATE OF COMPLETION
Timeline
Correctional Sergeant
Shelby County Division of Corrections
05.2020 - CurrentRead More
Correctional Officer
Shelby County Correction Center
01.2001 - CurrentRead More
Monitoring Specialist
Youth Villages
09.1997 - 09.2000Read More
Millington Central High School
High School Diploma
Read More
AWARDS & HONORS
DISTINGUISHED SERVICE AWARD 2025 SERGEANT CUSTODY SUPERVISOR OF THE YEAR
Distinguished Service Award, 2025 Sergeant Custody Supervisor of the year sor of
My leadership ability to manage, train and direct subordinate correctional officers, sergeants, and residents are my strong points. My passion for building morale are important to me and shows in how the area I supervise work as a team with open communication to combat high stress and become a proud unit. I have 20 years experience as an Officer and 5 years experience as a Correctional Sergeant. I also am a Certified Field Training officer. This profession that I have choose is one that brings me deep satisfaction.