Mevelyn Brazoban
Manville,USA
Summary
Motivated Psychology graduate fluent in English and Spanish, recognized for strong organizational and time management skills. Proven ability to manage sensitive information while delivering exceptional customer service in fast-paced environments. Committed to fostering social and emotional growth in diverse settings through effective communication and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student ID Office Assistant
Mercyhurst University
Erie, Pennsylvania
08.2022 - 05.2026
- Assisted students, faculty, and staff with ID card issuance, replacements, access permissions, and general account inquiries
- Provided professional customer service, addressing questions and resolving concerns efficiently
- Handled confidential student information per university privacy policies and FERPA guidelines
- Verify identity documentation and ensure accuracy before processing official identification credentials
- Utilized campus database systems and ID management software to create, update, and maintain accurate student records
- Managed high-volume service requests while maintaining attention to detail and data accuracy
- Collaborated with campus departments to troubleshoot access and account issues
- Assisted in scheduling appointments and coordinating meetings for staff
- Prepared reports and documents using Microsoft Office
Teacher Assistant Intern
Hunterdon Health Medical Center (Bright Tomorrows Child Care Center)
Flemington, New Jersey
06.2025 - 08.2025
- Facilitated social, emotional, and developmental growth of children ages 6 weeks to 5 years across multiple classrooms in a hospital-based childcare center
- Guided children in reaching age-appropriate developmental milestones by adapting care and activities to individual needs
- Observed and documented behavior, emotional responses, and developmental progress, and communicated relevant updates with families and staff
- Delivered daily care and emotional support, ensuring safe environments and maintaining professional communication with families
Psychology Intern
Rouse Nursing Home
Youngsville, Pennsylvania
05.2024 - 01.2025
- Completed a 10-week internship under the Director of Marketing, assisting in various projects
- Worked with multidisciplinary teams to create and carry out customized care plans for residents, improving their quality of life and mental health
- Attend daily meetings discussing resident problems and solutions
- Collaborated with interdisciplinary teams to develop individualized care plans
- Participated in case conferences and family meetings, offering psychological insights and recommendations to help guide care decisions
- Helped design and deliver therapeutic group activities centered on cognitive stimulation and social interaction, which improved residents' mental and emotional health
- Facilitated group therapy sessions to promote social interaction among residents
Front Desk Associate Intern
Courtyard by Marriott
Erie, Pennsylvania
06.2023 - 08.2023
- Duties included warmly welcoming guests, efficiently handling check-ins and check-outs, providing information about hotel amenities and local attractions, and addressing any guest inquiries or concerns promptly and professionally
- Managed reservations, processing payments, and maintaining accurate records of guest information. Also collaborating closely with other hotel departments to coordinate guest services effectively
- Ensured a positive experience for guests from the moment they arrive and leave the hotel. Responsibilities encompass a range of tasks focused on guest service, satisfaction, and operational efficiency
- Handled guest inquiries and resolved issues with professionalism and care
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents
Front Desk Attendant
Wegmans Food Markets
Bridgewater, New Jersey
06.2021 - 06.2023
- Processed customer transactions accurately and efficiently in fast-paced retail environment, ensuring a positive shopping experience through friendly and reliable service
- Provided exceptional customer service while shopping and communicating with customers through Wegmans Instacart, assisting with grocery handling and coordination
- Received Wegmans Scholarship for Academic Excellence
Education
Bachelor's Degree - Psychology, Spanish
Mercyhurst University
Erie, Pa05-2026
High School Diploma -
Hunterdon Central Regional High School
Flemington, NJ06-2022
Skills
- Administrative Support
- Proficient in Microsoft Office
- Experienced in using Canvas
- Strong computer skills
- Effective time management
- Prioritization
- Organization
- Strong customer service and relationship-building skills
- Strong communication skills
- Team collaboration
- Flexibility and adaptability
- Creative problem-solving skills
- Ability to support social, emotional, and developmental growth
Certification
- CPR Certification, 05/25, 05/27
Volunteer & Other Activities
- Participated in Community Events and Fundraisers for Mercyhrust Volleyball
- Camp Counselor at Francis A. Desmares Elementary School
- Camp Counselor at the YMCA
- Volunteered for My Place for Peace Mental Health Center in Flemington, NJ
- Volunteered for Hunterdon Central Boys' and Girls Volleyball Teams
- Volunteer coach for Piscataway High School Boys' and Girls' Volleyball Teams
- Created and marketed a Nail Technician business at Mercyhurst
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
- John Patterson, Director of Protector Services (Work Study), Mercyhurst University, (814) 824-2514
- Brian Tuskan, Piscataway High School Men's & Women's Volleyball Coach, (732) 236-0881
- Stacy Tupeck, General Hotel Manager, Courtyard by Marriot, (814) 636-1005
- Reyd Martin, CORE Director, Rouse Nursing Home, (814) 730-1379
- Theresa Nicinski, Director, Bright Tomorrows Child Care, (908) 377-7041
- Craig Franklin, General Manager, Wegmans Food Markets, (908) 243-9600
- Ryan Patton, Mercyhurst Head Women's Volleyball Coach, (814) 602-0755
Timeline
Teacher Assistant Intern
Hunterdon Health Medical Center (Bright Tomorrows Child Care Center)
06.2025 - 08.2025
Psychology Intern
Rouse Nursing Home
05.2024 - 01.2025
Front Desk Associate Intern
Courtyard by Marriott
06.2023 - 08.2023
Student ID Office Assistant
Mercyhurst University
08.2022 - 05.2026
Front Desk Attendant
Wegmans Food Markets
06.2021 - 06.2023
Bachelor's Degree - Psychology, Spanish
Mercyhurst University
High School Diploma -
Hunterdon Central Regional High School