Summary
Overview
Work History
Education
Skills
Social Work Liscense
Timeline
Generic

Meya Nutt

Natchitoches,LA

Summary

Organized and motivated employee with excellent research, technical, and problem-solving skills eager to apply time management and organizational skills in various environments. Detail-oriented and able to learn new concepts quickly. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Member Service Agent

Liviniti Formally Southern Scripts
06.2023 - Current
  • Enhanced member satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved member issues efficiently, utilizing strong problem-solving skills and comprehensive knowledge of company policies.
  • Managed high call volumes while maintaining exceptional levels of professionalism and accuracy throughout each interaction.
  • Collaborated with other departments to resolve complex member situations, ensuring a seamless experience for the customer.
  • Maintained up-to-date knowledge of company products and services to provide accurate information to members at all times.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Waitress

Cane River Commissary
06.2021 - 06.2023
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Presented food and beverages to guests at tables.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Trained new employees to perform duties.

Family Service Coordinator-Intern

Save the Children
08.2022 - 04.2023
  • Protected children by identifying risks and implementing protective actions and improvement plans.
  • Completed intake assessments on families to determine service needs.
  • Discussed eligibility requirements for different services to help families gather required information and documentation.
  • Identified appropriate community resources and provided referrals for services.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Established behavioral modification goals and assessed progress toward goals.
  • Maintained confidentiality through stringent handling of charts and data.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.

Education

Bachelor of Science - Social Work

Northwestern State University of Louisiana
Natchitoches, LA
05.2023

Skills

  • Evaluation and Assessment
  • Good Work Ethic
  • Critical Thinking
  • Computer Skills
  • Relationship Building
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • Active Listening
  • Organizational Skills

Social Work Liscense

RSW liscense exp. 8/31/2024

Timeline

Member Service Agent

Liviniti Formally Southern Scripts
06.2023 - Current

Family Service Coordinator-Intern

Save the Children
08.2022 - 04.2023

Waitress

Cane River Commissary
06.2021 - 06.2023

Bachelor of Science - Social Work

Northwestern State University of Louisiana

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Meya Nutt